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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Deogracias N.
5 out of 5
4/30/2019
i have no comments except that you have a good service for my kia forte, thank you for taking good care of my vehicle, till next service again.
Michelle T.
5 out of 5
4/29/2019
Been going to you guys for 3 years and have never had a bad experience there. Thanks for always providing outstanding service!!
Silvia P.
4 out of 5
4/29/2019
My van was going to need lots more work then just an oil change and Cameron was great helping me with finding what coupon would work best for me. He was also great at keeping me informed all day.
Heidi B.
5 out of 5
4/28/2019
Good service. Good latte
Shanna C.
5 out of 5
4/28/2019
He was very kind and helpful. He showed concern for my daughter and myself throughout the whole process. The recall took a long time to fix, but he kept checking in to make sure we didn't need anything.
Jeffrey C.
5 out of 5
4/28/2019
Chris was very professional, and kept me informed on the status of my car.
Julie S.
5 out of 5
4/28/2019
I was very pleased with my service Christopher was b Very nice and professional..
Thomas S.
4 out of 5
4/27/2019
Chris helped me customize the services that I needed, not just the set package of services…
Ariana A.
4 out of 5
4/26/2019
Cameron showed excellent professionalism and customer care. I am very happy with the experience I had going in to get my car serviced. The best time I ever had when going somewhere to get my car worked on. Thank you Cameron!
Karen N.
4 out of 5
4/26/2019
Richard Palmer has given the best service of anyone I have so far dealt with at West hills. He even fixed some problems that were not his doing.
Nancy H.
5 out of 5
4/26/2019
Everyone is polite and very helpful. It is always a pleasure
William P.
5 out of 5
4/25/2019
The service work was outstanding, BUT if you are going to vacuum a clients car then do a GOOD job, not what I received.....
Helen B.
5 out of 5
4/25/2019
First, please do NOT send these surveys as text messages but as email. Cameron was as great as the rest of the team.
Dennis .
5 out of 5
4/25/2019
Did an excellent job,, He should be running the place !!
Jeffrey A.
4 out of 5
4/25/2019
Thanks a ton guys! That knock that was in the engine that no one could figure out, there was a recall, and an ECU Logic upgrade installed, and now the knock is gone! Also my mileage looks like it is climbing again due to the alignment that was performed.
Heidi C.
4 out of 5
4/25/2019
Love working with Cameron. He knows how to take care of a customer. I would like to only work with him
Debra P.
5 out of 5
4/25/2019
He was very courteous and kept me informed about the status of my vehicle. He answered all my questions.
Brittany C.
5 out of 5
4/25/2019
Chris was great. He was straight forward and really helped out. We always have a great experience with West Hills Kia service center
Marie F.
4 out of 5
4/24/2019
Christopher is alway kind and professional. He kept me informed as to the status and progress of my car. He kindly walked me out to my car and as we look at the car I saw some oil that had been spilled on the front of my car. He Immediately went and got a rag a some cleaner and cleaned the spots off my car. Appreciate the costmer service.....Thank you Christopher!
Bert T.
5 out of 5
4/23/2019
An excellent experience. On time and service completed quickly. **** issues satisfied. Thank you.

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