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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Jessica H.
2 out of 5
4/23/2019
Well this is would have to say was my first unhappiness with my service at Kia, however with the excellent help from service manager Matt Wright I feel much better. He helped fix a huge mishandling of service and work done on my 2018 Sorento. With out his excellent handling of the situation I will continue to give praise to Kia. I have bought two new Sorento’s over the past four/ five years and I will continue to be back as a loyal customer. Great employee and great job
Amy T.
5 out of 5
4/22/2019
Cameron was great! He kept me informed on what was going on with my van and he was super helpful.
Sandra W.
5 out of 5
4/21/2019
Very professional service. Cameron has excellent communication skills and knowledge of products.
Laura B.
4 out of 5
4/21/2019
Cameron Alameda is professional and courteous. He explained things thoroughly and answered my questions. He walked me through my repair bill and discussed options for future repairs. Good call on hiring Cameron. He's an asset to your team of professionals.
Luda R.
4 out of 5
4/21/2019
chris squeezed us in late afternoon with no appt and no hesitation to replace headlights. svc dept was extremely busy but he took care of expired lights as though it was normal occurrence to have someone drop by at 330p needing assistance. I appreciate Kia and j appreciate chris.
Edith E.
5 out of 5
4/21/2019
Excellent service..took extra time to help with blue tooth and answer other questions.
Alion M.
5 out of 5
4/21/2019
Courteous staff, quick and thorough service with everything explained perfectly and loved the free latte.
Sheila B.
5 out of 5
4/21/2019
Thank you guys so much
Jose S.
5 out of 5
4/21/2019
Great experiences. Super friendly and helpful service staff.
Jordan A.
4 out of 5
4/20/2019
Super friendly dude. He didn't mind that I had just woken up before coming to get my oil changed and didn't bog me down with any unnecessary stuff. I really appreciated that
Toni D.
5 out of 5
4/20/2019
Always enjoy service at the Bremerton Kia
Mandy H.
5 out of 5
4/20/2019
Richard is the best. He is always courteous, knowledgeable and patient.
William L.
5 out of 5
4/20/2019
Job well done
Nam W.
4 out of 5
4/19/2019
Took me right in. No appointment necessary. Problem solved.
Deborah C.
5 out of 5
4/19/2019
I really appreciate the level of service I always receive from the service dept. I almost look forward to getting my oil changed.
Leona V.
5 out of 5
4/19/2019
Enjoyable experience. Didn't know that was even possible while I was having my car,serviced. Cameron was very professional and courteous......oh and also fun!
Kathleen O.
4 out of 5
4/19/2019
Matt was AWESOME!! Have never dealt with a dealership like this—-Matt, the service dept, rental car division, parts department, and back to Shawn Kelley for a question—I am still in awe!! Mathew was always available for all of my questions even when the computers were down. The parent company Kia needs to know that you have a gem in your dealership here in Bremerton—will refer all of my friends if they want a Kia—thank you so much????!!
Kareem W.
5 out of 5
4/19/2019
He was amazing. The best service from the service department that I every had. 5 stars without a doubt.
Ahmed A.
4 out of 5
4/19/2019
Yes it was a very well done job. I arrived unexpectedly, but Richard was very courteous and fit us in and I had my car back in no time.
Mildred V.
5 out of 5
4/18/2019
Just a great service department

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