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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Jeff K.
5 out of 5
7/3/2019
Excellent service as always!
Nichola R.
5 out of 5
7/3/2019
I have cinsistently had great customer service when I bring my Kia in.
Tori B.
5 out of 5
7/3/2019
Richard was on top of his game throughout my visit and made it much easier and stress free.
Judy G.
4 out of 5
7/3/2019
I have always found employees at Kia weather in the service department or the sales floor to be very polite courteous I send all my friends and family there several have button cars family dealership. I thank you for your continued care of my vehicle you make sure it's very safe for me to drive I feel like one of the family thank you Judy Kay Galpin
Jeffrey O.
5 out of 5
7/1/2019
Great job!
Neil S.
5 out of 5
6/30/2019
Thank you for everything you did today, Matt! I really appreciate your help and your honesty!! Staci S
Denise A.
5 out of 5
6/29/2019
Chris was very attentive and professional.
Deborah D.
5 out of 5
6/29/2019
Awesome personal service. Thank you
Delores F.
5 out of 5
6/29/2019
Fast friendly service
Michael H.
5 out of 5
6/29/2019
Thank you Matt & Chris for all your work.
Jeffrey D.
1 out of 5
6/28/2019
Was in on Monday 6/24 for engine fail message. Diagnostics showed failed sensor which was not in stock. I was told the part would arrive within two days and I would be called to schedule another lengthy commute to have car fixed. It has been 4 days and I have not received a call. My name and cell number have been given repeatedly to West Hills Kia.
Janet B.
3 out of 5
6/28/2019
My husband took the car in for a replacement fob and was very impressed that Richard took the effort to confirm that we had purchased indurance coverage. When he madevthe apptvwith Maddie, she took his prepaymentbfor the service without checking if we had coverage. Richsrd ROCKS!
Angela B.
5 out of 5
6/28/2019
Great job
Nam W.
4 out of 5
6/28/2019
Chris has always come through for me when I have experienced any problem with my auto, and has done it in a the least amount of time.
Kit W.
5 out of 5
6/28/2019
Thanks for professional service
Donald F.
5 out of 5
6/28/2019
Richard was very professional and took care of all my concerns.
Shawn K.
5 out of 5
6/27/2019
Great guy. Takes excellent care of my vehicles. Thank you Richard, you are the best!
Malinda D.
5 out of 5
6/27/2019
He is the best I only talk to him when I go in for services. He goes above and beyond what he has to.He is the best!
Michael H.
2 out of 5
6/27/2019
Went in to get AC compressor replaced. When I came to pick it up the air was still not working properly. Matt was extremely nice about the issue. We had to leave car for 2nd day to fix issue.
Sandra J.
5 out of 5
6/27/2019
This man went above and beyond and kept me postef evrry step of the way

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