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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Edward L.
5 out of 5
7/7/2019
Chris was awesome. He got me in earlier to my appointment and offered to get me a shuttle if I needed it. He goes through everything with and walks me to my car when the job is complete. I wish more in customer service would be as professional and courteous as Chris.
Michael W.
4 out of 5
7/7/2019
Camron treated my wife like a true gentleman. My car was serviced by a dedicated mechanic named Bryan Turner and I couldn’t be happier. Thanks Kia team look forward to our next visit!
Melissa C.
5 out of 5
7/7/2019
Servive department is always helpful and friendly
Robert H.
4 out of 5
7/7/2019
Chris kept me well informed of service conditions and expenses. He also checked to see if electrical problem with radio might still be covered. He gave us the option of using service points to reduce the total cost owed
Courtney J.
5 out of 5
7/7/2019
Everyone is always so nice and helpful!
Tristien S.
5 out of 5
7/7/2019
Cameron and Colton were very informative and friendly with us. Thank you
Dean W.
5 out of 5
7/6/2019
Richard and Matt have always done a fantastic job taking care of my vehicle.
Nam W.
5 out of 5
7/6/2019
Never any problem getting emergency service.
Patricia T.
5 out of 5
7/6/2019
Excellent care and service. Thank you Richard!
Kenneth E.
5 out of 5
7/6/2019
Good service very helpful and friendly.
Cleo/Kate F.
5 out of 5
7/6/2019
The entire experience was great. Everyone was very friendly and agreeable. Cameron treated me very respectfully and kindly. I felt very cared for.
Celeste D.
5 out of 5
7/4/2019
Cameron was awesome. He was very professional and respectful. He also was attentive and helpful. I wad very impressed with this young man.
Stephanie C.
4 out of 5
7/4/2019
My advisor Chris was and always is amazing! I upgraded my forte tonight and will continue to be a loyal customer due to the customer service I receive at West Hills!
Barbara C.
5 out of 5
7/4/2019
Evening was great!
Pola Lei.
5 out of 5
7/4/2019
Thank you for being understanding ang helpful.I hope that you guys continue the good work,honest and efficient service.For sure i'll be back on my next service.
Judith G.
4 out of 5
7/4/2019
Very helpful explaining some features on my car I was unaware of.
Michele P.
5 out of 5
7/4/2019
Thank you so much!
Heidi C.
4 out of 5
7/3/2019
Cameron is the best. I feel so confident in the information and matter-of-fact / down-to-earth plain speak that he explains things to me. Never any pressure to do stuff I’m not prepared for or interested in, yet also very informational. I will ALWAYS request to work with Cameron when I come in for my Kia services. Please reward the young man with a pat on the back, a free car wash and a drink voucher... because he is always so courteous to do the same for me???? Excellent service!!
Jane K.
5 out of 5
7/3/2019
We are always happy with the service provided, thanks!
Brandy L.
5 out of 5
7/3/2019
This is the second time Cameron has helped me and I am very pleased with him thanks

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