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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Rob P.
5 out of 5
7/12/2019
Thank you!
Mackenzie S.
2 out of 5
7/12/2019
A scheduled 1.5 hour appointment took 2.5 hours.
Janet A.
5 out of 5
7/11/2019
Think Cameron is a positive asset yto Kia dealership. He was professional and informative, he has a charming, trustworthy personality.
Enid B.
5 out of 5
7/11/2019
Richard was fantastic. Helped me all along the process.
Chris A.
4 out of 5
7/11/2019
Richard was professional and had a great sense of urgency. He went the extra mile to help me when services took longer than expected
Roxanne E.
1 out of 5
7/11/2019
I don't like when the quality service representative comes around to ask questions and then ultimately tries to sell you a new car. It happens to me and other customers and is unnecessary. This is my opinion and that of other customers too.
Aleece S.
4 out of 5
7/11/2019
Richard was very helpful and easy to work with. As soon as I have the money I will be returning to get my car fixed as I have no doubt that Richard will make sure it is fixed properly.
Victoria K.
4 out of 5
7/11/2019
Cam was exceptional. Set the expectation and delivered! Even went so far as to help me get to and from work on my lunch break. Honest communication and exceptional value. 5 STARS.
Rosalind D.
4 out of 5
7/11/2019
Richard was professional, knowledgeable and kind. He answered all my questions and made sure I understood the current problem. He also helped me with broader car questions unrelated to the problem. He also gave me his card so that the Kia service department closer to where I live can contact him if they have any questions. If I lived in Bremerton I would definitely ask for Richard if my car needed service.
Linda S.
5 out of 5
7/11/2019
Very satisfied!
Linus J.
4 out of 5
7/11/2019
Richard was outstanding in every measure of what a service rep should be!
Dawne K.
2 out of 5
7/11/2019
I’m not sure how an air conditioner filter would get bent, you folks check it every time and it has never been serviced otherwise. I also feel like 25 minutes wait after car is complete to be checked out is excessive. Thank you.
Kurt G.
4 out of 5
7/11/2019
Sure thing
Daniel B.
5 out of 5
7/10/2019
Chris went above and beyond. He was knowledgeable and professional in explaining the problem and the fix. ...even going to the car to help set up the Bluetooth for our Phones. Great service
Mary H.
5 out of 5
7/10/2019
always excellent service
Brooke M.
4 out of 5
7/10/2019
Richard is always so great and personable. I try to check in with him anytime I am there because of his continued customer service and good attitude. The service center is prompt and I never have to wait longer than they estimate!
David F.
5 out of 5
7/10/2019
Richard was GREAT. Easy check-in, easy car loan and easy return and get out. Loved it.
Barrie T.
5 out of 5
7/9/2019
Richard kept me well informed of what was going on with my vehicle and it was done before promised.
Linda K.
5 out of 5
7/8/2019
Chris Mossman was professional, pleasant and helpful. Thanks for the great service.
John M.
5 out of 5
7/7/2019
Very professional

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