Service Center

Real Reviews From Verified Customers

Steven C.
4 out of 5
2/10/2020
Brett did an excellent job of making sure my vehicle met the highest standards after the paint and windshield protection had been applied.
Chris .
5 out of 5
2/9/2020
Very professional exceeded expectations
Celeste L.
4 out of 5
2/9/2020
Brian, stopped took the time to look up information for my question's. Was very polite. Made me want to bring my car for service in three weeks. Thank you, Celeste
Trudi I.
5 out of 5
2/9/2020
Randy’s attention and service was beyond expectations. Thank you for having such a professional team!
Frank H.
5 out of 5
2/8/2020
Thank you Brett for your professional and friendly service. I enjoyed speaking and working with you. Haselweood always does a great job. Respectfully, Frank H
Scott S.
4 out of 5
2/8/2020
Randy is the best service advisor in the fish bowl. I brought in a non-GM product for servicing and he had no problems with that. The vehicle was done when he stated it would be. Overall, a great experience and a great job by Randy!
Jean S.
2 out of 5
2/8/2020
It seemed like a much longer time awaiting our car having an oil change. I went and looked into the work area. I did not see my car. I looked to the Parking lot. It was parked there. I asked a person walking pass me. I said that’s My car is it ready? Yes it has been he said. Being disabled and having a hard time Sitting. We picked our keys up and happy to leave.
Bonnie W.
5 out of 5
2/8/2020
Very pleasant people and experience!!!
Melissa K.
4 out of 5
2/8/2020
Melissa is amazing!!! ;)
Larry K.
4 out of 5
2/8/2020
After several months of Onstar notifications referencing a bad starter motor With no resolution from your service department, I went to a independent garage that is in Kingston. He tested the starter to find it needed replacement. I talked to your service manGer and we agreed to give Haselwood one more chance to rectify the issue. Today you installed a new starter. I was treated very well by all your service group. I am happy to have the issue behind me. Thanks
David .
5 out of 5
2/8/2020
Everything was fantastic! Staff were extremely friendly and professional and the service was lightning fast! I will definitely take my car back! Thank you!
Antonio G.
5 out of 5
2/7/2020
Randy is very personable and informative about the service on our car and in arranging a shuttle
Paul .
5 out of 5
2/7/2020
Easy to work with Brett.
Paul .
5 out of 5
2/7/2020
Very friendly staff awesome service
Ron W.
5 out of 5
2/7/2020
No comments, very please!
Patrice P.
5 out of 5
2/6/2020
Brian was great.
Ian F.
2 out of 5
2/6/2020
Vehicle was returned with all my personal items that were originally in the center consol, all over the passenger seat. I was charged miscellaneous fees for shop materials and hazmat. The only thing done to the vehicle was a programmed BCM. What hazmat and consumables are used in completing the requested work? I will never return and I will discourage any business mentioned by peers or associates. You can contact me at ****-****-xxxx for any further questions. Thank you -Ian
Christopher L.
5 out of 5
2/6/2020
Great service today.
Marisa S.
4 out of 5
2/6/2020
Randy simplified an unnecessarily complicated process. Thanks, Randy!
Sandi R.
5 out of 5
2/6/2020
Service advisors were very polite and helpful. Work was done in a timely manner.

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