Haselwood Chevrolet Buick GMC Auto Repair Service

When I left the dealership the vents started steaming out antifreeze and the car overheated. I had to stop and add antifreeze to make it home on my five mile drive. It’s due for service but I never had this problem with it before. Ran fine. Just a little antifreeze smell. Not sure if something came loose when they were inspecting the issue.

Great team

I’m happy with the service, repair quote and next steps for fixing the dent in my door.

Thank you!

Brett worked with us and got my vehicle in a couple of days early which my wife and I greatly appreciated

Very professional. Clear and concise. Did a great job keeping me informed on the issues with my vehicle.

I'm pleased with the service you provide.

Thank you for caring about your customers!

I waited at your dealership nearly 5 hours without a way to leave. I’m pregnant and need nutrition. We were told we would be called Tuesday but it’s now Thursday and I’ve tried calling but my rep was not available. I’m still waiting for a call and hope GM will help cover the cost of my vehicle repairs as my warranty is expired by time not miles-per our rep. Also very upset that every time I’ve been to your dealership I feel mistreated, mislead, or not spoken to like my vehicle is mine rather that you speak to whomever is with me. Last time I visited your sales reps refused to return my keys and kept sending salesmen to try to talk to me. It wasn’t until I walked up to your desk myself and demanded my keys that anyone was able to locate them. In 2017 when I purchased my vehicle I was having a panic attack while talking to financing and instead of allowing me to excuse myself the salesman and finance manager put more pressure on me saying “if you leave you won’t get this price Tomorrow”. I told them I didn’t care but they were so persistent and by that time I could barely focus due to the panic attack. Jennifer was very nice and helpful but I’m a little let down that when she said she would call Tuesday but here we are on Thursday.

Good service.

Thanks for catching the oil leak.

Well done. Nice and friendly. Thank you!

Randy is a very professional and kind Haselwood Representative. He worked very hard to make sure I was comfortable while the car was being worked on. The mechanic also did great work! Chloe is a very nice, and Professional Quality Control Manager and was very patient with me while I borrowed the vehicles while the car was being worked on. Thank You Randy, and Chloe, and Mechanic!

Thanks for the heads up about the 45,000 mile servicing on my ZR2 and how much it will cost.

Brian delivered That’s all I can day

Car has dirty exterior, I was also promised a tank of gas by one of the managers as the heat/cool seats didnt work when I bought the car. Not exactly sure what the perma plate exterior consists of, the car was dirty just like when it was dropped off.

The customer service was excellent. I haven’t driven my car enough to give any further feedback at this time.

Good work! ????

I always get great service and feel confident that proper steps were taken to keep my Buick in great running condition. . Again thank you so much B Merrick

Randy was excellent. Very kind and helpful.