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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Gregory B.
5 out of 5
2/4/2018
No issues
William S.
1 out of 5
2/4/2018
Car was not ready on time, causing us to keep the rental car for 3 days not 1. More info can be provided if requested
John T.
5 out of 5
2/3/2018
Thanx again
Michael B.
5 out of 5
2/3/2018
The service was fast and trouble free
Julie P.
5 out of 5
2/3/2018
Great Service & not a long wait!
Jessa S.
2 out of 5
2/3/2018
Randy was very accommodating and a pleasure to work with. My dissatisfaction is because my car is still doing what I originally brought it in for.
Gary B.
5 out of 5
2/3/2018
Very friendly and helpful.
Neil S.
5 out of 5
2/3/2018
Always very friendly and the maintenance is completed promptly
Christopher M.
1 out of 5
2/2/2018
The tech reset the fuel filter indicator to 100% after changing the oil. The oil indicator still says 50%. I have to return tomorrow to have the oil filter monitor reset to 100% and unless they actually change the fuel filter the electronic indicator will be wrong. It's a small detail, but it tells me that attention is not always paid to the small things in your service department.
Richard S.
5 out of 5
2/2/2018
Took truck in on time and was done good job dave sales person helped me today on the phone on truck. Really appease it thank you
Janelle M.
1 out of 5
2/1/2018
There was a mixup with my warranty. I was told I would have to pay for a rental when I have a warranty. I had to wait 2 hours for a ride, Was out of a car for 2 days. Jesse was very apologetic and I understand mistakes happen however it was very frustrating having to ask for rides when I could of been and should of been put in a rental car.
Andrew E.
5 out of 5
2/1/2018
Thank you for the kind, professional and speedy service. Our service tech. Was helpful and courteous. He patiently answered our questions.
Matt U.
5 out of 5
1/31/2018
Aaron Taylor is the reason we do business with Haselwood Chevy.
Kasey S.
5 out of 5
1/31/2018
When I first came to Haselwood I only preferred to work with Ricky. Ricky listened to me, helped me and made me feel comfortable. Now that Ricky is no longer with Chevy, I have been helped by Jesse. Jesse was AMAZING. He was very personable, helped me understand, and made sure that I was taken care of and most importantly that my CAR was taken care of. I have faith that Jesse will be my new Go-To guy! Thanks Jesse you rock!
Daniel C.
5 out of 5
1/31/2018
Jesse always does a great job in understanding and meeting the customers needs.
Rebecca P.
5 out of 5
1/31/2018
Aaron was very helpful every time my car broke down. He really seemed to care.
Bill T.
5 out of 5
1/30/2018
Very friendly, professional
Katherine W.
5 out of 5
1/30/2018
Efficient courteous care. Thank you!
John O.
5 out of 5
1/30/2018
For having an appointment, it took a little lo get than I thought it would. But I understand they are busy. The service guys there are great.
Kristoffer S.
2 out of 5
1/30/2018
I never imagined that this whole thing was going to cost me over $1000! It's insane! Aaron was very nice and professional. I am very disappointed that the labor on this was going to be nearly 3/4 the cost of materials.

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