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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Richard N.
5 out of 5
1/23/2019
Aaron was very good about keeping me informed about the progress on my vehicle.
Dante N.
5 out of 5
1/23/2019
Very well done Aaron Taylor
Daniel S.
5 out of 5
1/23/2019
I look forward to working with Aaron. He maintains a high level of integrity with his customers along with a wonderful personable manner.
Grey M.
1 out of 5
1/23/2019
Our Buick spent more time at the shop than with us in the last few months, it still has leaks after we brought it back to have them fixed. Mechanic left loose parts on multiple occasions!
Mark M.
4 out of 5
1/23/2019
David was friendly and efficient. He kept me informed on my truck’s service and answered all my questions satisfactorily. Thanks David - I’ll be back- maybe you’ll have business cards by then ????
Beverly W.
4 out of 5
1/22/2019
Came in for oil change tire rotation and new windshield wipers and was done within an hour. Everyone was friendly as well. Thanks
Connor W.
4 out of 5
1/22/2019
overall great experience. I will be returning just for a window sensor issue that we spoke about. We knew it was no guarantee fix but worth a try. I will continue to use you guys for future maintenance.
Laurel H.
2 out of 5
1/21/2019
You are extremely slow at your service. I was waiting for six hours at your facility when the service should have taken three at the most. I was fuming. What a waste of a day
Travis V.
5 out of 5
1/21/2019
Bill was very professional, answered all my questions, and helped to set up my next appointment. Thank you very much
Celeste L.
1 out of 5
1/20/2019
When they changed the oil. My turn signal went out and alerted. They didn't see this. I drove off the lot. Looked down and noticed
David M.
4 out of 5
1/20/2019
No additional comments.
Trista D.
5 out of 5
1/19/2019
Customer service was outstanding, we had a great experience, and received the deal that we wanted. I would definitely work with Randy Strassburg again.
Darcy P.
5 out of 5
1/19/2019
David was wonderful! He kept me updated and was very welcome and courteous from start to finish!
Clarissa L.
2 out of 5
1/19/2019
Honestly it would have been nice to get a call about my car being done with its oil change first appointment in the morning not have to call 2.5 hours later to have to leave a message because it was busy. Then end up getting there seeing my car us done and still had no call. Then still waiting a little to be helped by one of the guys.
David F.
4 out of 5
1/19/2019
I did ask Bill about our oil changes as we bought the pkg which is covered till 2023..we are moving to Montana in May 2019..what can we do about transferring that. What can we do about it? Thank you for your time. Janice and David F
Ken G.
5 out of 5
1/19/2019
Randy is awesome. I want him to be our service rep every time.
Ryan L.
4 out of 5
1/19/2019
I was very disappointed when I was having issues with truck after only a few months of buying it. I bought a certified preowned truck with low miles because I didn’t want to deal with these types of issues, so naturally there became a bad taste in my mouth. Bill Baker was great and making sure I was satisfied with everything that was happening to fix the issue. He spoke to me like we were good friends and I appreciated that very much along with all the updates over the 16 day period without my truck. So thank you very much Bill.
Denise A.
5 out of 5
1/19/2019
David was very informative and helpful
Bill B.
4 out of 5
1/19/2019
He is great ????
Jillian H.
4 out of 5
1/19/2019
David is an exceptional person! He went above and beyond the typical duties of most dealership service representatives to make sure I was completely satisfied with my experience with Haselwood Chevrolet. He is the sole reason I will continue to use the services there for he constantly made sure I was taken care of by arranging a shuttle for me when I had to leave my car overnight, he negotiated the costs of my repairs so I could afford the services, and he was sympathetic to my needs. This man deserves a raise. Rarely have I ever met a person in customer service who did so much for me while still maintained his professionalism. He truly made me feel like I was a valued customer. Thank you David for changing my options of typical dealership services and experiences.

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