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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Jerry D.
5 out of 5
6/11/2019
Thank you Aaron and the rest of the maintenence team that provided such a comfortable experience.
John B.
2 out of 5
6/11/2019
I love Haselwood GMC...I've purchased my last 4 cars from you. I'm disappointed today though to learn that the 2011 Jeep Wrangler I just purchased from you in December has numerous oil leaks, shavings in the rear diff, a leaky axle seal, and the rear rotors are at 6mm and 5mm. This is kind of shocking to me on the vehicles very first oil change / maintenance visit considering all the care and pride you all do in everything else! I am absolutely pleased with Randy S. He dropped in some dye and wants to check it in a few weeks...and he was completely professional and thorough during our visit.
Todd M.
5 out of 5
6/11/2019
It’s always a pleasure to get my car serviced at Haselwood Chevrolet, Buick, GMC dealership. Mr. Randy Strassburg always treats me with respect, takes good care of my vehicle, and has great customer service.
Jeremy W.
3 out of 5
6/11/2019
Haselwood is lucky to have Aaron.
Kara S.
4 out of 5
6/11/2019
A couple months ago I worked with Aaron in a car service and he recommended I schedule a follow up before my warranty expired. I followed his advice and it worked out for the best because I had a cracked part that needed to be ordered and repaired. Randy set me up with a rental and kept me updated on the status of the ordered part delivery and repair the whole way. It was peace of mind to have a rental car and be able to come swap at the cars at my earliest convenience. Thank you Haselwood team!
Art L.
3 out of 5
6/11/2019
Friendly, quick and thorough; saved me some headache by finding the leaking power steering hose today rather than it becoming a big issue on an upcoming trip!!
Shelby D.
2 out of 5
6/11/2019
Dropped vehicle off to clear a recall. Recall was fixed, but now my back up camera doesn’t work. I now have to come back for more work.
John J.
5 out of 5
6/11/2019
Competent
Chad F.
5 out of 5
6/10/2019
Good job Brian... hope this level of service continues.
Jennifer K.
5 out of 5
6/10/2019
Service was excellent as always!
Jason D.
5 out of 5
6/9/2019
Thank you!
Jimmy G.
1 out of 5
6/9/2019
This was my second car I had detailed at Haselwood. The first time I paid $250 to get my car detailed. So I was expecting to pay the same for my second car. When I dropped my second car off, I was told they would contact the detailing department and apply my military discount to my order. That did not happen and when I picked my car they told me it was $216. I felted cheated because the discount was not applied and they informed me it was nothing they could do.
David S.
5 out of 5
6/9/2019
Bill was great got vehicule in really early and done.
James C.
1 out of 5
6/9/2019
Had nothing to do with Randy, but not sure on one problem. And back wiper and washer fluid not working. Randy to call us back Monday.
Michael O.
1 out of 5
6/9/2019
I had my transmission fluid changed in my 2013 Chevy Cruze on Saturday June 8th and I am now unable to drive the car. I am not sure what to do at this point as I paid to get it serviced and I am now unable to drive it.
Wesley D.
5 out of 5
6/8/2019
Brian is the best service rep you have. You need to give him a raise.
Aaron L.
4 out of 5
6/8/2019
**** was very helpful. Knew where to look to recall and warranty items, and instilled confidence for me that my vehicle’s issue would be identified and repaired in that day. He was super friendly and helpful!
Ron Y.
5 out of 5
6/8/2019
Aaron was great and very helpful!
Barbara L.
5 out of 5
6/8/2019
The team did an exceptional job on our vehicle!
Jennifer M.
5 out of 5
6/8/2019
Thank You Randy!!! You're the best!

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