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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Colin N.
1 out of 5
6/14/2019
Receiving my vehicle after my inspection I found oil on my door armrest.
Brian A.
5 out of 5
6/14/2019
Always a great experience
Alona C.
5 out of 5
6/14/2019
Randy was awesome. He kept me informed through the whole process .
Kathleen H.
5 out of 5
6/14/2019
I’m always happy with the service and with the team. Thanks
L Dennis.
4 out of 5
6/14/2019
Randy was very dedicated and professional in helping solve the check engine and O2 sensor problem. After multiple attempts I think we are in good shape, and his perseverance was critical. Thanks.
Sean K.
4 out of 5
6/14/2019
Randy did a great job! I had a tire blow today, so this service was unexpected to say the least. The service was stellar during a not so great day!
Perry T.
4 out of 5
6/14/2019
Although Bill was my initial contact for this service, Aaron Taylor closed out the service in an outstanding manner. Aaron insured my military discount was applied and personally escorted me to the parts department where he introduced me to Paul who expertly answered an accessory question for me. Great job by a great Team!
Rabar A.
5 out of 5
6/14/2019
Great customer service
Gerald L.
5 out of 5
6/14/2019
Great care, took care of everything quickly inform me of any problems that were happening during the repair. Excellent service
Brian S.
5 out of 5
6/13/2019
Aaron was awesome helping us to the absolute best of his abilities!
Robert H.
5 out of 5
6/13/2019
Thanks
James M.
5 out of 5
6/13/2019
Fantastic service and professionalism!
William W.
4 out of 5
6/13/2019
Brian is a great service person. We have great experience each timecwe are there. Very glad to see him back in the service dept
Ryan P.
5 out of 5
6/13/2019
Bill was awesome throughout the warranty work. Definitely will be back for maintenance work with that kind of service. 5/5 stars. Deserves a raise.
Greg L.
4 out of 5
6/12/2019
Nice waiting area with great snacks! My service advisor was excellent (Aaron I think?). I was a day early for my service, my bad, but he worked me in with no delay. Case filled perfectly top top of dipstick too.
Brent H.
2 out of 5
6/12/2019
Well I knew what was wrong with my Cadillac when I came in and they still wanted to charge me 285 to check out what I already knew and guess what I was right. Then the estimate had them triple the cost of the parts and 410 for labor on a job that would take maybe two hours. That seems a bit outrageous
Rick C.
3 out of 5
6/12/2019
Need to upgrade how you keep phone numbers
Brandon S.
5 out of 5
6/12/2019
Customer service was great
**** Y.
2 out of 5
6/12/2019
Took 8 hours to do an oil change and check two problems on the truck. Very overpriced for the little amount of work that was done to the truck.
Paul P.
4 out of 5
6/12/2019
Thanks randy

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