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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Pat P.
2 out of 5
8/21/2019
Thought I took it to the dealer who should know how to get the aftermarket stuff back to stock... a little disappointed to be told that the aftermarket remote start was what was causing the issue with key fobs... I told you guys that when I dropped it off, and also said I put my trust in you to fix it. Then paid diagnostic to be told “ the aftermarket remote start is the issue you need to take it somewhere else to get it back to stock before we can help you”, so why did you spend diagnosis time and my money to not fix it? You could have told me I needed to get the aftermarket stuff off it before you could fix rather then take my money? Just saying...
Nicolaus S.
1 out of 5
8/21/2019
It’s highway robbery 700 bucks to fix a sensor that takes five minutes to change out. you lost mine and my families Future business.
Benjamin R.
4 out of 5
8/20/2019
Second time with Melissa, she knows exactly what I want and conducts her business. Taking care of business.
Joel N.
5 out of 5
8/20/2019
Brian was friendly, knowledgeable and went out of his way to help me with a warranty issue. I was impressed and pleasantly surprised by the quality of his assistance.
Heidi T.
5 out of 5
8/20/2019
Bill is amazing, professional, punctual.
Fred M.
5 out of 5
8/18/2019
Thank you.
Corey N.
5 out of 5
8/18/2019
Randy provided excellent customer service. I was very impressed and will continue to come back to Haselwood because of service advisors that care about their customers.
Derek D.
2 out of 5
8/18/2019
Bad inspection quality. Call if your concerned
Keith W.
5 out of 5
8/18/2019
Randy is very helpful
James B.
5 out of 5
8/18/2019
Great.service
Robert M.
5 out of 5
8/18/2019
Great professional service!!
Kim S.
4 out of 5
8/18/2019
Randy is the best service writer I've ever had and I've owned numerous new vehicles. Give this guy a raise!!!!
James C.
4 out of 5
8/18/2019
Even though I was a couple hours early, they still fit me in.
Brian L.
1 out of 5
8/18/2019
My daughter was there for two hours for an oil change. I would expect it not to take that long since she had an appointment.
Janet S.
4 out of 5
8/17/2019
Brian, thanks for your professionalism, you went the extra mile. You realized I was uncomfortable getting up to the car rental/digi shield place and had the young man drive me. I was so relieved. Again picking my Beautiful Truck up you showed me how to use the tri-fold canopy and instructions on the tinting/3m/perma stuff. Thanks for putting in the extra effort even after I bought my vehicle Janet S
Jim A.
5 out of 5
8/17/2019
Outstanding service and very professional
Stephen C.
4 out of 5
8/17/2019
Brian explained the process of investigation fully and called when there was a recommendation. The work done was explained and a discount applied which helped me out. Brian was due to leave work when I arrived to pick up the vehicle, but stayed an extra few minutes to complete the transaction.
Cezar H.
5 out of 5
8/17/2019
Bill was very helpful and handled everything in a timely manner
Michael J.
5 out of 5
8/17/2019
Bill was awesome!
Jill P.
5 out of 5
8/17/2019
Very nice and professional!!

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