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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Jason .
4 out of 5
3/5/2020
I talked to Colin a lot about our 3. Every time I trusted him even more. I cannot day enough good things about him and he will be the reason I return to your shop for service or even to buy or trade a car. This guy is a keeper.
Wendy R.
5 out of 5
3/5/2020
Thanks to Colin for his hard work when he was the only one in the office.
Douglas B.
5 out of 5
3/5/2020
Chris is phenomenal. I have worked with him a few times and every time he goes over and beyond. Thank you Chris!
Audrey F.
5 out of 5
3/5/2020
None
Wayne D.
4 out of 5
3/5/2020
Kelsi is fabulous.
Carla W.
1 out of 5
3/4/2020
Dissatisfied with the service. The service rep whose name started with letyer C, tried tried tried to mislead me. He must get commission. I will never go back. Plus....my car seems to be running bad since I took it there. Poor service indeed.????
Donald R.
3 out of 5
3/4/2020
Left review on your Facebook page
Richard N.
5 out of 5
3/4/2020
Just want it noted that the truck is shifting kind of hard, I will give it a few miles and if persists will recontact you about it. Otherwise Kelsie did great communicated well and was pleasant to talk with. The truck was cleaned up very nicely also...thank you!
Debbie B.
4 out of 5
3/4/2020
Sarah is Great!!
Port Gamble.
5 out of 5
3/4/2020
Thank you for clearing re-call
Keri L.
5 out of 5
3/4/2020
Alexis was very friendly and helpful
Customer S.
4 out of 5
3/4/2020
Completed the job in a timely manner told me exactly what was going on and inform me that I will need to be back again in 40,000 miles which is nice to be aware of I think I will start using you for all my oil changes and maintenance work on my vehicle thank you so much
Bret O.
5 out of 5
3/4/2020
Alexis made my service experience great!
Robert B.
4 out of 5
3/3/2020
I had brought my car in for several repairs. After I brought it home I took it to get new tires on at Les Schwab and they informed me one of the repairs was not good. Brought my car back to the Ford service and they quickly fixed the issue without charge. Great service
David E.
5 out of 5
3/3/2020
Done promptly! Nice service rep, too!
Benjamin R.
5 out of 5
3/3/2020
Everything went well. All was explained.
Robert S.
3 out of 5
3/3/2020
When the appointment was taking longer than expected, I was happy to be offered a shuttle ride home and back again.
Mike B.
5 out of 5
3/3/2020
No waiting and they were done ahead of schedule!!! Very nice surprise!
Kris C.
5 out of 5
3/3/2020
Cameron was a pleasure to work with. He made sure that all of my questions were answered and did his best to make sure that my visit was pleasant. Thank you, Cameron!
Vickie N.
5 out of 5
3/3/2020
Great customer service!!

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