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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Emily R.
5 out of 5
5/17/2020
Chris did an excellent job explaining what the issue was and was very professional
Nathan C.
5 out of 5
5/16/2020
Excellent
Rasel D.
5 out of 5
5/16/2020
Great service.
Collin R.
4 out of 5
5/16/2020
Brenda was amazing. She herself should do nothing but bring great business, due to her happy go lucky manor and enthusiasm about her job.
Mataio F.
5 out of 5
5/16/2020
Thank you Chris for the professionalism and for keeping me updated with the truck all day. Not too many good guys like you! Aloha
Mataio F.
5 out of 5
5/16/2020
Thank you Chris for the professionalism and for keeping me updated with the truck all day. Not too many good guys like you! Aloha
Jason M.
5 out of 5
5/16/2020
Alex provided excellent service and was great to work with.
Edith L.
5 out of 5
5/16/2020
Everything was excellent to me customer service #1
Mary E.
5 out of 5
5/16/2020
Kelsi was very attentive to my concerns and Delivered quality customer service.
Michael M.
4 out of 5
5/16/2020
Chris and the team got me in and out fast. Finished up before the appt. Time because I got there early. Bravo! See you in about 7k miles.
Kenneth D.
4 out of 5
5/16/2020
Kelsi took complete care of us! From getting us in for the diagnostic, to keeping me posted on parts delivered, and putting us on the repair schedule, she was all over it!
Cassandra M.
4 out of 5
5/15/2020
Kelsi is amazing and made sure she was able to pass on my concerns to the tech and was also very informative with her phone checks.
Claudia .
4 out of 5
5/15/2020
In these crazy times it’s nice to get in person service from the friendly staff of West Hills Ford.
Michael M.
4 out of 5
5/14/2020
Yes,we were satisfied with Christopher's service. Was however curious as to whether or not as part of West Hills Ford Mazda's general customer's service policy it included a complimentary car washing as we have experienced with other dealerships. Regards, Mike Madden
Shirley S.
5 out of 5
5/14/2020
Yes. Since I purchased my Mustang from West Hills Ford I have had excellent service and have complete confidence that it will continue in the future. Thank you.
Sharon T.
4 out of 5
5/14/2020
Very happy with the service...I didn't have to wait long and everyone were friendly. All in all a very good experience.
Marcia H.
5 out of 5
5/14/2020
Brenda was very helpful
Matt W.
5 out of 5
5/14/2020
Collin Arper is always very professional, my vehicles are in good hands with him.
Robert B.
5 out of 5
5/14/2020
Brenda did a good job keeping me informed. The job was done on time and under budget.
John M.
5 out of 5
5/14/2020
Good to go so far no issues fast Service!! Thanks again

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