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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Charles F.
5 out of 5
6/17/2020
Service was excellent. They adjusted well to changing circumstances and went out of the way to help me. Very pleased with the experience
Michael B.
5 out of 5
6/17/2020
I hope West Hills Ford realizes what a great ambassador they have on the front lines. I always have a very professional and technically satisfying experience from Kelsi. She is second to none. Thank you very much Kelsi. v/r Michael "B"
Steven T.
5 out of 5
6/17/2020
Pam did a great job and was very attentive to my concerns.
Philip C.
5 out of 5
6/17/2020
I appreciate your expertise and help with me!
Leona D.
5 out of 5
6/17/2020
I appreciate you guys
Jeremy A.
5 out of 5
6/17/2020
I was treated with respect and professionalism
Kevin G.
5 out of 5
6/17/2020
Seamless and efficient. She made the whole thing easy.
Diane &.
5 out of 5
6/16/2020
Enjoyed the coffe drink. Service personnel were quick & courteous as expected. All was explained and there were no issues.
Helen S.
5 out of 5
6/16/2020
She is always polite and explains things Much appreciated.
Colter R.
1 out of 5
6/16/2020
Kelsi was great! However I waited for over two hours. No fault on Kelsi.
Elaine H.
1 out of 5
6/16/2020
He could have called us and let us know that you didn’t have the part, thus avoiding an hour on the road and a 2+ hour wait at your dealership. How hard can it be to check your own stock the day of service? Not impressed at all.
Roy S.
5 out of 5
6/16/2020
Great job
John M.
4 out of 5
6/16/2020
Colin was super!
Reynel R.
5 out of 5
6/15/2020
Very much so Alexis was great, help me out tremendous and with service like that I will always be back.Chelsea was great. They were very professional and help me out greatly
Cindi A.
5 out of 5
6/14/2020
I was greeted promptly and told exactly what to expect as far as my wait time. The service was actually completed earlier which was a nice bonus.
Charles P.
5 out of 5
6/14/2020
Every thing was fine.
Carina R.
5 out of 5
6/14/2020
Thanks for the service and the answers for all my questions!
Kim S.
5 out of 5
6/14/2020
He was very courteous and gave me an added reason to co.e back, which I intend to do
Daniel E.
5 out of 5
6/14/2020
Wonderful service!
Jonathan .
5 out of 5
6/14/2020
They did a great job even informed me of a recall I was unaware of. Totally professional and understanding.

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