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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Teresa B.
5 out of 5
7/28/2020
Good job!
Susan B.
5 out of 5
7/28/2020
Colin is a true asset to your company.
Miranda R.
5 out of 5
7/28/2020
Friendly and simple, thanks!
Gregory B.
4 out of 5
7/27/2020
Pamela went above and beyond to help us get the Tire repair work done on our truck that was supposed to be covered by Road Vantage. You have a great Staff. Thank you
Sonia C.
5 out of 5
7/26/2020
Super friendly service I really appreciate the staff
Jeffrey H.
5 out of 5
7/26/2020
Timely, professional, and well-priced. Pamela did a GREAT job!
Christie M.
2 out of 5
7/26/2020
Dont contact me. I will never be back to either get maintenance on my car or buy a car from you. Your staff was rude and you charge outrageous prices. How dare you try to charge me $700 for a oil change, tire rotation, and to diagnose 3 issues? 2 of which were obvious. I had my trim falling off the back and a burnt out fog light both of which you were going to charge me $130 EACH to "diagnose". That price did not include or go towards the cost to fix it!!! It's ****. I went to someone else and got all the issues INCLUDING the breaks repair you said I needed and an oil change and a tire rotation for $872. You were almost as much and you would not even have done ANY of the work!!! I have put a review on all my social media and will continue to tell everyone to NEVER use your services including buying a car as obviously you cannot be trusted. You abuse your customers.
Jo F.
5 out of 5
7/26/2020
My car drives like it's brand new. I had a fun drive home enjoying the handling once again. Thank you.
Brenda C.
1 out of 5
7/26/2020
I dont want anyone contacting me. I will be taking my vehicles somewhere else for service. This time was your second chance and the service was worst than the 1st time I came in.
Dereck B.
2 out of 5
7/26/2020
This was a terrible experience.
Rashad P.
5 out of 5
7/26/2020
My service was completed with minimum complications and Pamela did a great job keeping me informed.
Pat P.
4 out of 5
7/25/2020
It took 2 visits to fix the problem, but it got done. Colin Arper is great to work with.
Eddie B.
4 out of 5
7/25/2020
Cameron was able to set our schedule maintenance for our CX-9 with excellent communication and a timely delivery time. Thank you Cameron for all you do to keep a customer satisfied. V/R, ~Eddie & Staci B.
Fred C.
5 out of 5
7/25/2020
Like the communication by the service rep. Kept me updated through the process
Mark L.
4 out of 5
7/25/2020
I am most satisfied now, as well as on all previous occasions, with the service received by Brenda Dunn. Mark L
Daniel S.
5 out of 5
7/25/2020
Chelsea is very attentive and competent
Daniel S.
5 out of 5
7/25/2020
Chelsea is very attentive and competent
Dennis L.
5 out of 5
7/25/2020
THE TROUBLE WAS DIFFICULT TO DIAGNOSE AND REQUIRED MORE THAN ONE APPOINTMENT BUT kELSI AND YOUR MECHANICAL STAFF WERE ABLE TO CORRECT AND THE CAR IS PERFORMING VERY NICELY. I AM PLEASED. DENNIS C. LYTLE
David W.
5 out of 5
7/25/2020
Cameron did a commendable job of providing information, treating me with respect, and demonstrating a professional attitude. Very much appreciated!
Ashley B.
4 out of 5
7/25/2020
Ford service was able to get my car in quickly when everywhere else was booked. They found what was wrong quickly and always kept me updated with information. I will be returning here for my future service needs. Thank you so much Brenda Dunn

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