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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Christopher J.
2 out of 5
9/4/2020
I will never bring any of my Fords to you for service again.
Mya I.
5 out of 5
9/4/2020
Great employees!
David B.
5 out of 5
9/4/2020
Great service, lots of smiles!????????
John L.
5 out of 5
9/4/2020
Great experience. Brenda is always helpful and mindful of of needs and request.
Nayara O.
5 out of 5
9/4/2020
Ms. Vasquez was such a pleasure to work with
Customer P.
5 out of 5
9/4/2020
Brenda and the team are great to work with.
Barry Y.
5 out of 5
9/3/2020
Chelsea is professional and courteous. She was a pleasure to work. Thank you Barry
Shawn A.
5 out of 5
9/3/2020
Service attendant was very informative and great to work with. The new guy
James W.
5 out of 5
9/3/2020
I've been going to West Hills Mazda for two years now and always have a good experience.The service department has always done there job well and to my satisfaction! Sincerely Jim
Shannea B.
5 out of 5
9/3/2020
He was one of the best service advisers I have experienced in quite a while. I very much appreciated his professionalism and attention to detail. He ensured I was kept up to date on the progress of my vehicle the entire time.
Stephanie M.
4 out of 5
9/2/2020
Quick maintenance and friendly service!
Andrea F.
5 out of 5
9/2/2020
Very polite and answered all my questions. Thank you!
Ryan H.
1 out of 5
9/2/2020
You guys ripped me off by making me buy the keyfob from you and you said the one I had could not be programed but the numbers and the inside are the exact same and what you charge me was wrong.With that kind of treatment not sure I will come back again.
Loy A.
3 out of 5
9/2/2020
I’ve had better experience from other service advisors in your employ in the past
Corey S.
5 out of 5
9/2/2020
Amazing service
David Z.
4 out of 5
9/2/2020
First impressions are important to me. I'm sure to you as well. I had a good one! Where as I was quoted a specific price for a job, i was given an honest discount because it didnt take very long. I truly appreciate that! I'll return next time knowing I'll be treated fairly, thanks for that!
Margaret L.
5 out of 5
9/1/2020
Great experience, thank you!
Debra A.
5 out of 5
9/1/2020
Awesome service!
Layke F.
1 out of 5
9/1/2020
People not wearing masks and taking Covid seriously.
Adrian B.
5 out of 5
8/31/2020
Thanks to Ford Service and Mrs. Brenda Dunn for taking great care of “My Baby “ my truck! You can always count on me as a Customer. Thanks! Mr. Brown

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