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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Allen T.
5 out of 5
3/6/2018
Brad kept me well informed and vehicle was property serviced and delivered on time
Alby M.
5 out of 5
3/5/2018
Brian does his best to assure quality service all the times.
Lisa S.
5 out of 5
3/5/2018
Bryan king was extremely helpful and informative.
Raphael B.
5 out of 5
3/4/2018
Right on time
Jeffery S.
1 out of 5
3/4/2018
Given inaccurate information over the phone.
Donald E.
5 out of 5
3/3/2018
Had our first oil change on our new vehicle. The service consultant was so awesome and knowledgeable.
Michael D.
4 out of 5
3/3/2018
Bryan was helpful and informative. He tracked the progress on our car to minimize our wait. Walked us to our car to be sure that things were working. It’s the little things that make a positive impression
Deborah A.
5 out of 5
3/3/2018
Roger was awesome!
Kelly Z.
5 out of 5
3/3/2018
Service was completed with a smile and on time
Troy P.
5 out of 5
3/3/2018
thank you
Jennifer S.
2 out of 5
3/2/2018
I stood in the gag rage waiting for an advisor to acknowledge I was waiting. I stood there for 9 minutes (yes, I did time it because my last service I stood there for about 5) anyways, I stood there for that time while looking at an advisor stand there with another guy and BS for at least half that time. So after I finally got someone to help me, my service went fine.
Jaime P.
4 out of 5
3/2/2018
Roger is excellent!
Kevin S.
5 out of 5
3/2/2018
Great job
Rae P.
5 out of 5
3/2/2018
Bryan King is an awesome customer service agent. Special Thank You to Him!
James M.
5 out of 5
3/2/2018
Excellent service. Nothing to add.
Jean L.
4 out of 5
3/2/2018
5 star service, as long as the service is like that I will be back. Brad has always had my best interest.
Judy H.
5 out of 5
3/2/2018
Amazing job finished in a short amount of time.
Thomas K.
5 out of 5
3/1/2018
Thank you
Joshua W.
1 out of 5
3/1/2018
I was happy with the overall outcome, but was not happy with the path to complete the service. I dropped my vehicle off at 1100 and received no updates until I stopped back by at 1630 to check on the car. I responded to the email that gave no information on vehicle status and called and left a message that was never returned. Also an hour after I picked the car up I received a call the car was ready. The advisor didn't even know the car had already been picked up. 5 hours to get a tire patched isn't a big deal, but no updates or return phone is not good service at all. That was on top of calling the day before and Brian telling me bad information on my extended warranty coverage. Not impressed at all.
Thomas J.
5 out of 5
3/1/2018
Very caring service

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