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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Nina B.
4 out of 5
4/12/2018
Roger was Great! He got me in early, and took extra time to ensure my oil change was covered under my extended warranty. Thank you!
Dawn K.
5 out of 5
4/11/2018
Thank you!
Mark W.
4 out of 5
4/11/2018
I miss the free car wash that Parr Ford would provide . The free car wash that you offer from Shur-Kleen car wash is appreciated, but they are not that good and have actually damaged cars in the past. I suggest the Brown Bear car wash as they are new and you get a really good car wash and no fear of possible damage to your vehicle.
Stuart W.
3 out of 5
4/11/2018
Only waited 5 minutes to pick up my car
Darren C.
3 out of 5
4/11/2018
Service was great...I know its probably not cost effective, but wish you still offered onsite customer car washing for those of us that had time to wait. Maybe offer it as an extra for a minimal charge. My truck is roo big to use the free car wash coupons you give out. They just don't accommodate an F450 dually.
Jason K.
4 out of 5
4/11/2018
I sincerely appreciate the quick service, even though I had no appointment, the price was less than I thought it would be and the service advisors and tech were all extremely friendly and communication was clear and informative.
Terry S.
5 out of 5
4/11/2018
Done quickly with great attitude.
Todd H.
5 out of 5
4/11/2018
Very personable
Randle P.
5 out of 5
4/10/2018
Roger was very helpful and knowledgeable. Thank you,
Marcia H.
5 out of 5
4/10/2018
He was very helpful
Laurence D.
4 out of 5
4/8/2018
Bryan treated us well, heard our concerns on a matter, made note of it, and checked in with us while the work was being done on our vehicle. Thank you Bryan and team, for making your service department a pleasant place and experience, with great service! ????
Douglas N.
5 out of 5
4/8/2018
Stacie was professional and very nice.
Sandra C.
5 out of 5
4/8/2018
I was very pleased with the service and information very helpful. I truly appreciate all of her help thank you.
Stacy B.
5 out of 5
4/8/2018
Service was exceptional, he kept me informed on the status, explained everything clearly and provided a great experience. Having the text capability was much appreciated as they worked on my truck and provided regular updates.
Peter D.
5 out of 5
4/8/2018
He is always polite and helpfull
John J.
3 out of 5
4/6/2018
We had a basic oil change.
Aaron K.
1 out of 5
4/6/2018
I believe that a tire rotation was performed but it was not noted on the inspection sheet. Other than that very satisfied!!!
Eric S.
5 out of 5
4/6/2018
Great job again.
Chuck S.
5 out of 5
4/5/2018
Roger was excellent
Matt B.
5 out of 5
4/5/2018
Service was fast and great service.

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