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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Matthew J.
5 out of 5
4/15/2018
As always west hills has exceeded my expectations with fast, friendly service. Everybody on the west hills team make car servicing a pleasurable experience.
Julie H.
5 out of 5
4/15/2018
Stacie was very professional and friendly and delivered as promised ! Thanx for the lattes, Stacie!!
Tim M.
4 out of 5
4/14/2018
The honesty was what I appreciated the most. They could have tried to sell me something I didn't need. Honesty brings back more customers!!! Thanks
Elizabeth H.
4 out of 5
4/14/2018
I was given a tour of the dealership, so I would know my way to sitting areas as well as the snack bar, the water fridge (with complementary water)the restrooms, etc.They have a great customer service program. Compared to other dealerships I've been to this one by far was the very best.
Todd S.
5 out of 5
4/14/2018
Done in a timely manner and good information exchange on services and results.
George T.
5 out of 5
4/14/2018
Stacie was fantastic. Very helpful and let me know exactly what was happening with my Exposition. Very pleasant personality and helpful. She has my business always.
Aaron K.
4 out of 5
4/14/2018
I had called and spoke with Cole in the am to apprise him of what was happening with my F150. When I arrived in the afternoon after work Cole greeted me and worked my truck into the schedule to correct the problem. I was in and out within the hour. Great job to Cole and the team at Westhills Ford!!!
Katy B.
5 out of 5
4/14/2018
No complaints
Lisa D.
5 out of 5
4/14/2018
Excellent customer service!
George S.
4 out of 5
4/14/2018
You have the best service manager of any car dealer
Chung P.
5 out of 5
4/13/2018
Roger was very approachable, knowledgeable and hospitable. A good experience.
Barrie T.
5 out of 5
4/13/2018
Brian kept me well informed with the status of my vehicle throughout the whole process. Will continue to use west hills ford
Gage S.
4 out of 5
4/13/2018
Brian is awesome. I have requested things that are above and beyond a normal request. He has worked tirelessly to accommodate my strange requests. I wasn’t able to get everything done but Brian handled me with the upmost respect.
Sharon H.
5 out of 5
4/13/2018
So happy and satisfied as always
Michael C.
4 out of 5
4/13/2018
It's always a pleasure doing business with Bryan. He has a very professional approach to how he treats his customer. He finds ways to exceed their expectations by doing what is requested and adding things that are also going to make a better running vehicle, for a reasonable cost.
Jennifer R.
1 out of 5
4/13/2018
Don’t contact me!! 1hr and 45min is ridiculous for an oil change. Why even make appointments.
Kristina S.
5 out of 5
4/13/2018
Roger went above and beyond to make sure that I was a happy customer! Amazing customer service.
Reed W.
5 out of 5
4/13/2018
He did a great job and really enjoy the CX9. Thank you.
Mark A.
5 out of 5
4/12/2018
Been a long time since we walked out of a place feeling great about our experience. Thanks, we’ll be back!
David W.
5 out of 5
4/12/2018
Got right to us the moment we pulled in. Kept us informed throughout the entire appointment. Never been a service advisor we haven’t been happy with at Parr/Westhills.

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