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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
John S.
4 out of 5
4/21/2018
roger was very friendly. he went out of his was to verify my extended warranty because I couldn't find my paper work.
Michael M.
1 out of 5
4/21/2018
I was quoted $434.18 out the door, total was $453.41 when I picked up the truck. Was also told the 453 included discounts. Not sure where the additional charge came from as it was busy when I picked up the truck. Did not have an opportunity to go over the multipoint inspection results.
Eileen W.
5 out of 5
4/21/2018
Thanks for keeping me informed along the way
James R.
5 out of 5
4/20/2018
Roger was very helpful. He offered some very good suggestions on service that I might need without being pushy.
Carl B.
5 out of 5
4/20/2018
They were able to get me taken care of in a very timely manner. I appreciate them getting my vehicle ready for travel.
Rissa D.
4 out of 5
4/20/2018
Stacie ROCKS!!!! ????
Joy G.
5 out of 5
4/20/2018
Stacie was wonderful and kept me informed about my vehicle! Best customer service I have had at West Hills Ford Mazda!
Chanda G.
5 out of 5
4/20/2018
Bryan King is awesome!!! He has helped with on two separate occasions, and I only ever want him to be the one that helps me! He answers my questions in a timely manner. He is very respectful and I trust him and the guys working there to fix my car. I also know I’m getting the best price as well! Thank you Bryan King! Highly satisfied!!
Kyla W.
5 out of 5
4/20/2018
I was really impressed today with Bryan's service
Timothy Z.
5 out of 5
4/19/2018
Great service staff
Holly P.
5 out of 5
4/18/2018
Cole did a great job. Thanks
Steve A.
5 out of 5
4/18/2018
Very happy good job thanks
David H.
5 out of 5
4/18/2018
Roger was great. One of the best service experiences yet!
Shirley S.
5 out of 5
4/18/2018
Good job on a great car. Love it!!
Joanne C.
5 out of 5
4/18/2018
Thank you
Kara H.
4 out of 5
4/18/2018
Stacie is the best!!
Thom B.
5 out of 5
4/18/2018
Roger did an excellent job of taking care to make me comfortable with what was needed to get my car in and me on my way. Thanks!
Duane C.
5 out of 5
4/17/2018
Cole did a great job working with John about the service of my F150. The follow-up was great and I appreciate the top notch service from West Hills Ford.
Bienvenido T.
5 out of 5
4/17/2018
Great service provider! Truly professional... Thank you!
John C.
4 out of 5
4/16/2018
He was able to get my car in earlier than scheduled and was very up front about the repairs.

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