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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Howard A.
5 out of 5
2/5/2021
Great customer service thank you
John W.
5 out of 5
2/4/2021
What needed to be done was accomplished in a timely manner.
Chad B.
5 out of 5
2/4/2021
I was completely blown away. With the speed. And the direct communication that I had. And I am totally happy with my visit. And most importantly totally ecstatic about my experience
Katherine P.
5 out of 5
2/4/2021
Pamela was wonderful. Fantastic Customer Service.
Toradj K.
5 out of 5
2/4/2021
Service advisor was very helpful and professional
Kj M.
5 out of 5
2/4/2021
Colin was absolutely amazing. He handled the situation with ease and made the whole process effortless. That man deserves an award. Thank you again so so so much.
Oscar R.
4 out of 5
2/4/2021
Brenda is a great person helpfull polite and knows her stuff. I honestly bring my vehicle there becouse of her, i know i will get the best service thanks to her. She really does deserve a raise.
Heather B.
2 out of 5
2/3/2021
This visit was unlike any other. Staff turnover was 100%. No one seemed knowledgeable, or caring of inconvenience, cost or provided options. In my life I have only had good experiences at three dealership. This had included this one. The attitude and atmosphere was Markedly different than any other visit. I may not be coming back. Please take that as a significant statement. You had my complete trust until yesterday. Was yesterday the new normal- or a fluke?
Eugene E.
2 out of 5
2/3/2021
Went in at 1:35pm for oil change at 3:15 I was still waiting. A service rep (not mine)checked on my car after my asking about it. Also paper work states I declined recommended work but that's not correct
Scott S.
1 out of 5
2/3/2021
You didn't have the part that was needed and that was disappointing.
Matthew N.
5 out of 5
2/3/2021
Brenda was knowledgeable, professional, organized, thoughtful, and held prefect communication throughout the process. She is the only reason I felt confident with the repairs. I had been there a few times before and was really not impressed with the service, but from here on out, I'm only seeing Brenda. Give her a raise!
Robert L.
3 out of 5
2/3/2021
Thanks.
Arthur L.
5 out of 5
2/2/2021
Colin did a good job!
Violet D.
5 out of 5
2/2/2021
Chelsea Duket was amazing! Her professionalism was out of this world. She had the best answer for every question and helped me weigh my options. I was confident that I was in good hands. Couldn't have asked for better service!
Terrence W.
5 out of 5
2/2/2021
Super job by Pam
Bradley M.
5 out of 5
2/2/2021
Great service as always, thanks!
Doug P.
5 out of 5
2/2/2021
Good communications on updates and scheduling
Dustin W.
2 out of 5
2/2/2021
Small waiting area, walked through the rain to get to the Ford building to sit. Also, no snacks/drinks? The only Mazda dealership I’ve seen across five states like this.
James P.
5 out of 5
1/31/2021
Colin had great customer service and was very personable. He was very communicative through the process keeping me posted on timeline of everything.
Kate D.
4 out of 5
1/31/2021
Connor was great, pleasant and efficient. Jon (the service manager) went above and beyond to troubleshoot a problem with my key fob for over a year. I appreciated them taking the time to address the issue. Thank you Connor and Jon!

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