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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Shawn A.
4 out of 5
2/9/2021
Chelsea Duket is the best! Makes me feel so important!
Samantha B.
5 out of 5
2/9/2021
Great customer service!
Mark G.
5 out of 5
2/8/2021
Everything was great.
Nigel .
1 out of 5
2/7/2021
When I picked up the car the tech had left their drink from dairy queen in the cup holder. Only 3 of tires are the same with the 4th being a different brand. Also it was marked my that my battery I bought from you back in August is already failing and there was no discussion about that
Terri R.
4 out of 5
2/7/2021
Colin was excellent helping me get my car fixed and up to date.
Kirk T.
5 out of 5
2/7/2021
Oil change and service were done quickly
Shelli G.
2 out of 5
2/7/2021
There was confusion,at mazda today, I got a call yesterday that I had an appointment. I arrived for my appointment and there was no record of it. I had do wait until a second person showed up to find my appointment. VERY DISSATISFIED WITH YOUR SERVICE AGAIN
Courtney "Tabi".
2 out of 5
2/6/2021
Kelsi was fantastic. She was nice and patient the whole time and made me feel really valued. However 3 times I stopped by the dealership while my car was there, and each time, my car had been left unlocked outside. Bremerton isn’t exactly what I would consider a safe place to leave nice cars unlocked, regardless of there being items of value inside. My car also came back with scratches in the paint that weren’t there before. And, for the second time now, the service folks forgot to reset the tire pressure sensor before giving me back my car. The fact that I’m leaving with the sense of “what else am I going to find is wrong” rather than feeling confident in the service I received, is a serious bummer.
Steve V.
5 out of 5
2/6/2021
Chelsea was very professional and attentive to my concerns about my car. She was spot on with the repair time estimate and was a joy to work with. Keep hiring high-caliber folks like her.
Jon S.
5 out of 5
2/6/2021
All good
Joann K.
4 out of 5
2/6/2021
My Flex is use as a dog car, it was the only vehicle I could find, that had power and looked good hauling 3 very hairy Irish Wolfhounds. They weighed in at about 170 lbs each. Having explained that, you can imagine how much hair that is. Colin had some unfortunate person vacuum that very hairy car. That went above and beyond. Not to mention his care in keeping in contact with me and his kindness.
Berry R.
5 out of 5
2/6/2021
Brenda's customer service was awesome. She exceeded my expectations. I will definitely return for future needs. Thanks again, Barry Reimer.
Ruben S.
5 out of 5
2/6/2021
Provided a simple vacuum service for the car - that impressed me. Although it seemed a long wait, the complimentary espresso made up for it.
Jeremy B.
4 out of 5
2/6/2021
They worked with me with the issues i had And got my car up and running. Service department was great... parts department not so much
Eric M.
5 out of 5
2/6/2021
Brenda was great. Friendly and kept me updated on status of vehicle. Thank You.
Brian B.
4 out of 5
2/5/2021
Pamela was very professional and courteous and actually got me in earlier before my appointment and got me out in about 30 minutes. Thank you for the servicing!!!
Howard S.
4 out of 5
2/5/2021
So far all is good but the work was just done ask me in six months. I do plan on getting more work done to my truck there.
Wendy B.
5 out of 5
2/5/2021
Excellent!!
Dennis H.
5 out of 5
2/5/2021
Pam was a great help. She was very friendly and did her job well. So far we are very pleased with the service. We will be back when and if needed.
Gregory C.
5 out of 5
2/5/2021
Car runs great Colin is the best with customer appreciation also a+.the whole experience was a+ thank you all.

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