About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Debra J.
5 out of 5
9/2/2018
Very pleased
William I.
5 out of 5
9/1/2018
really nice & helpful
Alice H.
2 out of 5
9/1/2018
Service people great. Mechanic that worked on my car left it smelling of oil. Service person tried to clean seat and steering wheel with window cleaner but it still smells.
Robert B.
5 out of 5
9/1/2018
He's very professional and thorough !!!
Terry W.
4 out of 5
8/31/2018
Good regular maintenance
Michael L.
4 out of 5
8/31/2018
I could not have been more pleased. I’d jus bought the 2007 MX 5 and wanted a detailed 36k mile servicing and brake work—a nearly 6 hour project. The attention, courtesy and work was excellent, and Kelsi kept me fully apprised through every step. Thank you.
Jerry M.
3 out of 5
8/31/2018
Great service today, only complaint is the parts department can not get a 25 amp fuse in stock, it has been back ordered for more than 6 weeks
Lisa P.
5 out of 5
8/31/2018
Very friendly. Clear explanation of needed service.
Don F.
3 out of 5
8/31/2018
I've only had the van back one day, it'll take about 4 days to find out if the repairs worked. I was a bit disappointed that my vehicle was not washed upon my picking it up. I realize it's an unattractive van, but it sat in your lot during the fire haze and as a result, it was pretty dirty when I picked it up, and it was unlocked. It should've been locked.
Rachel B.
5 out of 5
8/29/2018
Byron was great....give him a raise
Harold D.
4 out of 5
8/28/2018
Faulty drain plug with new mazda was addressed with urgency and professionalism.
Kathrine B.
1 out of 5
8/28/2018
Still no idea why my air bag light came on ! It took 2 weeks for me to get an appointment so if I did have a accident who knows if they would have worked. Not feeling like my car is safe! It was nice that you now have a greeter in the service area.
Earl S.
5 out of 5
8/28/2018
Kelsi was great to work with. She made everything very simple
Adessa S.
1 out of 5
8/26/2018
This was the third time your company ordered the wrong parts for my car.
Allegra S.
5 out of 5
8/26/2018
My experience at West hills ford and Mazda has never failes me and I really appreciate what y’all do for me.
Mark U.
4 out of 5
8/26/2018
Fast and convenient as always. My car has been brought to the dealership I purchased her at on every service appointment. She is well maintained.
Shawn L.
5 out of 5
8/26/2018
Chris kept me up to date with all the work and quickly responded to any questions I had through texts. I appreciate the outstanding service.
Cindy A.
4 out of 5
8/26/2018
Bryan provided excellent customer service to us even though our issue wasn’t quite resolved. He stayed late to make sure we understood what was going on. Very nice guy.
Bryan J.
5 out of 5
8/26/2018
Cole does a great job and cares very much.
Dawn R.
5 out of 5
8/25/2018
Kelsi Schroeder was excellent, she promptly greeted me,and when my car was ready she was courteous and professional.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.