About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Brian T.
1 out of 5
9/15/2018
Ford denies to replace door seal, after replacing one that had almost the exact same kind of damage.
Todd H.
5 out of 5
9/15/2018
Excellent communication!
Mitchell D.
4 out of 5
9/14/2018
Chris has made me feel like the money I spent at Ford matters. I have had such a good experience I feel inclined to bring all my vehicles in for their maintenance. Chris is the best in the business.
Megan T.
5 out of 5
9/14/2018
Kelsi was GREAT! Very personable and professional, but had me smiling and laughing the whole time even after a VERY long day at work.
Susan A.
5 out of 5
9/14/2018
Excellent professional and thorough. I was very pleasef with the service on my 2014 Ford CMax Hybrid.
Jessica M.
2 out of 5
9/13/2018
Very dissatisfied. Please call to hear about my experience ****-****-xxxx
Robert M.
5 out of 5
9/13/2018
Quick, friendly, courteous and professional service desk. Stacie Harris was a pleasure to work with.
Harold B.
4 out of 5
9/13/2018
He was there to great me when I arrived. He knew what the vehicle needed to have done, explained what was going to happen and how long it would probably take, and came and found me when the work was done, which was just has he predicted. Well done!
Brian M.
1 out of 5
9/13/2018
The price for an oil change is $10-15 dollars higher at your place, compared to other Mazda dealers Unless prices change will not come back for oil changes or any other service
Steven H.
5 out of 5
9/13/2018
Did a good job explaining everything and setting up the warranty work
Stacie H.
5 out of 5
9/12/2018
She was wonderful!! I love seeing Kelsi
Gregory B.
4 out of 5
9/12/2018
Stacie has been very helpful
William L.
5 out of 5
9/12/2018
Great service, nice people , thanks!
Cole T.
5 out of 5
9/12/2018
Byron Johnson was the best service advisor I’ve ever had,
Denise K.
5 out of 5
9/12/2018
Very nice people to work with. will take my car back again.
John J.
5 out of 5
9/12/2018
Great job
John K.
4 out of 5
9/11/2018
Great service. I should have asked to see the recall repairs prior to leaving to see exactly what was accomplished/replaced. All in all completely satisfied.
Yvonne R.
2 out of 5
9/11/2018
The service on the actual car. My sister brought in my car for me to get an oil change. Granted, she was about 5 minutes or so late for the appointment, but it took them roughly 2 hours for an oil change when it's normally an hour turn around time. I was the first appointment at 8 so I'm not sure what the hold up was. Also I have free oil changes on my account and they charged my sister for the oild change at first. I had to call and point that out. I had to call twice and had to wait for 10 minutes for someone to answer the phone. They lady did refund my sister for the oil change so I do appreciate that at least and she didn't hassle me. She just stated that nobody noted it so she didn't know. I usually have a really good experience here but today was a little much.
Shirley S.
5 out of 5
9/11/2018
Very professional and helpful.
Sean S.
1 out of 5
9/11/2018
I came I. To have the catalytic converter replaced based on diagnostics from a reputable mechanic on the island. I was told it was under warranty so have it repaired at ford. I understand you have to run your own diagnostics but you could have had the part ready based on my information. Now not only would they provide a free rental car, I now need to spend another day in Bremerton.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.