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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Jon C.
4 out of 5
10/16/2018
Kelsi did a great job and had the problem corrected.
Barrie T.
5 out of 5
10/16/2018
Kelsi did a great job of keeping me informed on the status of my truck throughout the whole day
Michelle P.
1 out of 5
10/15/2018
On the intermediate service it specifically says to check for tire inflation. However immediately after receiving my truck back it warned of improper inflation on the both rear tires, both were registering at 58 or 59PSI. I thought this was supposed to be checked....Also, my DEF is still at half empty and it shows on our receipt that fluids were topped off.
Tom B.
5 out of 5
10/15/2018
Very friendly and helpful.
Christopher H.
1 out of 5
10/14/2018
Colin was good. However I brought my car in only for fixing a key fob. But I was there for more than 3 hours and the mechanic was not able to reprogram a new key. I was then asked to come back.
Charles D.
4 out of 5
10/14/2018
Great dealership, and even greater employees!
Janice P.
5 out of 5
10/14/2018
Yes, I was completely satisfied with the welcoming attitude of Colin, his thoroughness in describing the service given and the thoughtfulness in his communication with me.
Fredrick B.
4 out of 5
10/14/2018
keep doing it right
Marc K.
4 out of 5
10/14/2018
It was largely unremarkable, which is a good thing.
Suzanne P.
5 out of 5
10/13/2018
Have worked with Bryan before, always thorough, courteous and going the extra mile.
Joann K.
5 out of 5
10/13/2018
Brenda was amazing! Went above and beyond taking care of me.
Thomas D.
5 out of 5
10/13/2018
Very kind and quick service
Larry K.
5 out of 5
10/13/2018
thanks'
Shelby D.
5 out of 5
10/13/2018
Great customer service
Steven A.
4 out of 5
10/13/2018
I would like to know the technician’s name who suggested what he thought needed to B done while he had the car I can tell the difference in my car after doing what he suggested I Love it Need to know his name. Steve Alfred
Todd S.
5 out of 5
10/13/2018
Kept me well informed and delivered as promised, on time.
Shawn B.
5 out of 5
10/13/2018
I was completely satisfied with Cole Thompson. IT was the best service I've ever had. They had me in and out.
Patty H.
5 out of 5
10/13/2018
Excellent service. Thank you
Thomas T.
5 out of 5
10/13/2018
First time at this service department, I'll be back for future services. Thanks
Angela L.
2 out of 5
10/12/2018
I do not recall the individual cited on this form. I received considerably lower trade in value than I was led to believe I would get. Which in turn made the new car cost much more than I anticipated. But I was basically in a position where I had little. I able options other than to take what I got. That kind of situation almost always leaves someone feeling bad-when one has very little choice but to take something they feel is infair.

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