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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Dee K.
5 out of 5
11/12/2018
Ok
George H.
4 out of 5
11/11/2018
He could have been a little more professional
Tim M.
4 out of 5
11/11/2018
Great Service JOB WELL DONE!
Kenneth M.
4 out of 5
11/11/2018
Thanks for check up..oil change/tire rotation/inspection. And recall for airbags.. Chris Waggoner was very professional and Customer Service oriented. The only bad part is I still need more work on my front axle seals, front & rear differentials, induction, feel rail, & brakes services. Couldn’t afford it this time but will save $$ for next Service. And thanks ???? for courtesy ride. That’s a great ???? Service. Very Respectfully, Ken McDonald
Milagros P.
5 out of 5
11/11/2018
He’s wonderful and approachable..
Brian B.
5 out of 5
11/11/2018
Bryan was very helpful!
Harvey P.
4 out of 5
11/10/2018
Collin explained the service and the required amount of time to accomplish the service. He was right on the vehicle works well.
Lynne P.
4 out of 5
11/10/2018
Friendly and efficent service along with follow up by phone Lynne
Debbie M.
5 out of 5
11/10/2018
Effency, timewize, and respect was aall great! Thanks lots Betty
Gary K.
4 out of 5
11/10/2018
Brenda shines. I had multiple problems trying to schedule this appointment but Brenda made the experience so much better.
Robert K.
5 out of 5
11/10/2018
Very kind service attendant.
Walter S.
4 out of 5
11/10/2018
Bryan was extremely helpful in going over the tire selection for my truck and reviewing the service record to assist me in getting the recommended maintenance scheduled. At no time did I feel pressured into a decision. He made sure I was comfortable in the process. I now have a service appointment for next week and am glsd he took the time to go over all the above with me. Grest customer service by Bryan.
Frederick S.
5 out of 5
11/10/2018
Pleasant, professional, and efficient.
Shannon L.
5 out of 5
11/10/2018
Excellent service:) Thanks Bryan. Go Hawks!!
Theodore W.
5 out of 5
11/10/2018
Chris provided excellent service! He went over the work planned, kept me updated on the progress of the 'recall' work, and had my F-150 ready when I arrived to drive it home. Great service Chris - thank you!
Joseph C.
4 out of 5
11/10/2018
I arrived just as Brenda was about to go home sick, and she took the liberty of checking me in for apt. anway— rather than having me wait in line for another service representative. When my appointment ran longer then estimated she still hadn’t left, and apologized to me and gave me another complimentary coffee shop card. I greatly appreciated her high quality of service and will be coming back for all my cars needs.
Mark G.
5 out of 5
11/10/2018
Time management was good.
Kenneth T.
5 out of 5
11/9/2018
Fantastic and prompt service. Bryan was most courteous and very personable. My visit to West Hills Ford was enjoyable.
Belle R.
5 out of 5
11/9/2018
Exelent
Mary B.
5 out of 5
11/9/2018
Christoph was a very knowledgeable man. Very upbeat and helpful. He was delightfully pleasing and explained what the technician would do and then afterward what he did. All was nice and thorough and I appreciated this and his kindness to me.

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