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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Harlen C.
5 out of 5
1/3/2019
Very helpful with excellent service.
Ranjit S.
4 out of 5
1/3/2019
Amazing service from Kelsi like always!!! Just wished they filled my windsheld fluid
Bill A.
5 out of 5
1/3/2019
Ron handlled my service appt with great customer setvice. My best experience si far at West Hill Ford.
Donald C.
5 out of 5
1/3/2019
Max went out of his way to ensure I received the services that I needed based on the service history of my F-150. He also carefully explained the services performed.
Steven O.
4 out of 5
1/3/2019
Ronnie helped a lot and we got our recalls scheduled
Suzanne S.
5 out of 5
1/3/2019
Colin was great! Very personable and friendly. Definitely will return because of the great customer service from associates.
Kevin H.
5 out of 5
1/1/2019
She was really nice and great! Very personable and friendly and helpful!
Laurie A.
5 out of 5
1/1/2019
Kelsi was awesome!! Thank you!! Thank you!!
Elwood B.
5 out of 5
1/1/2019
Great service as usual thanks Kelsi
Jennifer B.
5 out of 5
12/31/2018
Brenda was amazing at informing me and making me feel well taken care of! A great first experience with the service department! Thank you!
Jacqueline B.
2 out of 5
12/31/2018
I am absolutely done with this place. The guy Colin who helped was fine, more than apologetic about the horrible service I repeatedly receieve from here. But as wonderful as he was, doesn't replace the time or energy or money I have wasted in this place. I will never come back to West hills anything ever again.
James C.
5 out of 5
12/30/2018
Quick and efficient and our service advisor was great! Thanks! We will be back
Steven W.
5 out of 5
12/29/2018
Everything went well.
Melinda V.
5 out of 5
12/29/2018
Kelsi answered all my questions and was please to work with.
Eric S.
5 out of 5
12/29/2018
Chris did an excellent job helping me today I appreciate all of his updates with my car. It is good to know it is always in good hands when I leave it. The work was done in a timely manner. Thank you again Chris for all you do.
Jeffrey F.
5 out of 5
12/29/2018
Max was great. The young man has a future with you folks.
Christopher .
5 out of 5
12/29/2018
Excellent service
Jeremy F.
5 out of 5
12/29/2018
Christoph was amazing to deal with!!!
Nicholas R.
5 out of 5
12/29/2018
Chris was excellent and I appreciate the attention to detail was given to my car
Clara N.
5 out of 5
12/28/2018
I felt very welcomed and taken care of while at your establishment!

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