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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Thomas J.
5 out of 5
1/22/2019
Brenda was great. She made everything happen, recall work as well as regular service. Thank you.
Ed .
5 out of 5
1/22/2019
Very satisfied, and Brenda was extremely nice and helpful!
Ray .
5 out of 5
1/22/2019
Great service
Gale G.
4 out of 5
1/22/2019
Everyone came through for me in the service department when i had an issue with my vehicle i didn't have an appointment but was able to drop my vehicle off and get it returned in the same day. Thank you for having a pleasant crew to work with from the ladies at the service desk down to the whole crew in the service department.
Richard L.
5 out of 5
1/22/2019
Cole and Jeremy did a great job. Thanks
James W.
4 out of 5
1/22/2019
One this that's important clean building customer care coffees and snack's are there. Never had a bad experience even after Part sold it . Keep up the service and I will be back
Lauren W.
1 out of 5
1/22/2019
Also, Jesse was fine and super kind, he seemed genuinely apologetic about the wait and us having further issues to look in to that were initially overlooked.
Michael G.
5 out of 5
1/22/2019
Great servise
Brian H.
4 out of 5
1/22/2019
The body shop Mazda sent us to leaves a lot to be desired though. Had my car for 31 days and now they have it back because it is a poor quality paint job complete with bubbles and drips present. The color isn't even right. Mazda should have used someone they trusted rather than an unknown commodity.
Tim M.
5 out of 5
1/22/2019
Very courteous.
Scott H.
2 out of 5
1/22/2019
I don’t like the fact that you put a sticker in my window telling me to get my oil changed in 3,000 miles when Mazda itself recommends 5,000 - 7,500 miles. 3,000 miles is an old measure for regular oil not synthetic oul. Seems like a sham to get customers to change their oil more frequently. I expect the dealership to follow the manufacturers recommendations.
Deanna D.
5 out of 5
1/20/2019
Thank you so much with the fast service and courtesy that you showed me, for My 1st visit to your service department.
Carl J.
5 out of 5
1/20/2019
Brenda Dunn and her team did an outstanding job! Well done! My vehicle runs great! Thanjs so much!
Howard B.
1 out of 5
1/20/2019
I did not appreciate being told that my service would take 2 hours to complete prior to getting to the service department, it took 4 hours complete the job, with a 10:30 appointment time. I stayed at the dealership and was never informed as to the progress of the job. When the job was finally completed I was not shown how to roll back the cover, where straps were located to hold it in place when rolled back.
Alexander G.
5 out of 5
1/20/2019
5 of 5. 10 for 10. Whatever the highest rating is, brenda gets it.
Loriann F.
5 out of 5
1/20/2019
Brenda personifies great customer service. She is a real asset for your company.
Tim N.
5 out of 5
1/20/2019
Colin was very professional, and courteous. The service provided was performed in a timely manner, and the price was very satisfactory
Belinda G.
5 out of 5
1/20/2019
Brenda was super busy but that didn't stop her from being extremely polite. Super nice lady. She should get a raise lol.
James S.
5 out of 5
1/20/2019
Ronnie was very friendly and courteous! I will be back!
Robin S.
5 out of 5
1/19/2019
I appreciate that Colin kept up to date with the progress of my repairs.

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