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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Joseph S.
5 out of 5
10/2/2019
Great customer service throughout the process. Couldn’t have been happier.
Cynthia F.
5 out of 5
10/2/2019
Very pleasant experience.
Joseph A.
5 out of 5
10/2/2019
Cameron Alameda was super nice, did a great job.
Ralph R.
4 out of 5
10/2/2019
Cameron is an excellent communicator. He explained in advance how my car's needs would be assessed. Then he consulted with me in detail how I wished to address the few needs that were identified. He had the technician address all that I hoped would be accomplished in just one hour. Who could ask for more?
Rebecca B.
5 out of 5
10/2/2019
Sarah was very helpful and prompt with getting us checked In and out.
Leona D.
5 out of 5
10/1/2019
I am very satisfied
Michael S.
4 out of 5
10/1/2019
????
Kathrine B.
4 out of 5
10/1/2019
Sarah was great I’m disappointed in the car !!
Misty E.
5 out of 5
9/30/2019
Chris has been so helpful and he has provided me with updates through the process. He has been understanding of my situation as well. Thank you so much!!
Jeanna M.
5 out of 5
9/29/2019
Sarah did a terrific job - professional, personable, efficient! Much improved experience over last year or so since departure of long time fleet service advisor (though I forget her name at the moment)
Danny W.
4 out of 5
9/29/2019
Thank you for all that you do!
Shiela K.
5 out of 5
9/29/2019
Calvin was good help before and after the service.
Belinda R.
5 out of 5
9/29/2019
I had a great experience. They are very nice people.
Anna Liza.
5 out of 5
9/29/2019
Very efficient and excellent customer service.
Michael D.
3 out of 5
9/29/2019
Your service agent was awesome . Your service department overbooked wknd. capabilities. Max did a great job representing West Hills and their commitment. I left a happy/returning customer.
Rodolfo T.
5 out of 5
9/29/2019
I’m satisfied with the service provided at West Hills Ford.
Steve B.
5 out of 5
9/29/2019
Extremely helpful staff, quick service.
Joseph H.
5 out of 5
9/28/2019
Brenda was great
Juanita R.
5 out of 5
9/28/2019
Thanks to Cameron, my expectations were met and surpassed. I appreciate the effort he made in making this a good experience.
Steven D.
5 out of 5
9/28/2019
Sarah and Johnny were very good they set the standard for excellence thanks for the great service

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