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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
George H.
4 out of 5
10/9/2019
A fantastic remedy to the scarred wheel which restored my car to the incredible good looks I purchased originally. Brenda took personal interest and card of my Explorer it is obvious. I now hold the entire West Hills Ford organization in the highest regard.
Randall M.
5 out of 5
10/9/2019
Great service
Wendy B.
4 out of 5
10/9/2019
I look forward to sharing my experience with the ‘manufacturer ‘ FORD. Colin did an amazing job as a service advisor.
Joann K.
4 out of 5
10/9/2019
Brenda is marvelous
Wendy U.
4 out of 5
10/9/2019
Best dealership experience I have ever had !
Frank M.
4 out of 5
10/9/2019
Thanks for taking in my vehicle on short notice!
Jessica W.
4 out of 5
10/9/2019
Went in not fully knowing what was wrong with my vehicle and had almost everything resolved right away. He was kind and understanding and did his best to help!
Stacy V.
2 out of 5
10/9/2019
Calvin was completely wonderful. I don't think I had proper expectations of what to expect which was from the sales floor and not the fault of my service tech at all.
Richard D.
5 out of 5
10/9/2019
Good, friendly service from Brenda, and a quick turn around on my Navigator
James D.
4 out of 5
10/8/2019
Great, no problems at all.
Rebecca T.
5 out of 5
10/8/2019
Kelsi went above and beyond. She is fantastic to work with.
Michael M.
5 out of 5
10/8/2019
Sara and her team were awesome! Thank you
Rodney G.
5 out of 5
10/8/2019
Sarah was a pleasure tio work with. Very professional and helpful.
Robert D.
5 out of 5
10/8/2019
As usual, Kels kept me up to date and informed of the status of my 2000 Ranger. Thanks Kelsi! The help is appreciated.
Charlotte T.
4 out of 5
10/8/2019
It was great thanks Good Night!! ??????
Martise A.
5 out of 5
10/8/2019
Very professional and personable.
Eric T.
5 out of 5
10/6/2019
Timely service, I left without any issues and Max did an excellent job. Thanks for the experience!
Michael M.
1 out of 5
10/6/2019
The engine threw another diagnostic code in less than 15 miles of driving. Will return it Monday for further testing and repair.
Terry B.
5 out of 5
10/6/2019
Max was great... very friendly.
Janice P.
4 out of 5
10/6/2019
Max was personable, respectful and attentive. I’d be happy to see him again.

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