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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Kalvin B.
4 out of 5
10/17/2019
Thank you for not having this service take all day.
Keith C.
5 out of 5
10/17/2019
Total experience was top notch!
Karl M.
4 out of 5
10/16/2019
Expert servive with Keslsi Schroeder. Hope she will be there my net time in. Thanks Kelsi!!!!
David E.
5 out of 5
10/16/2019
Max made to go the extra mile to resolve my concerns during this visit.
Karen D.
2 out of 5
10/16/2019
My problem still exists, it's not Chris or anyone it's the malfunctioning of the car
Arcelia E.
5 out of 5
10/16/2019
Brenda was fantastic. She kept us up to date and was very thoughtful and sympathetic to our needs.
Jonathan O.
4 out of 5
10/16/2019
Welcome
Jeffrey C.
5 out of 5
10/15/2019
Calvin done good. Very polite. Answered all questions. Great customer service.
Katrina D.
5 out of 5
10/15/2019
Kelsi is an amazing person! She provided the best customer service I have ever had at west hills ford. Thank you Kelsi.
Annette C.
5 out of 5
10/15/2019
My experience today with your service department was outstanding.
Charlotte "Diane".
5 out of 5
10/15/2019
Great customer service!
Craig L.
5 out of 5
10/14/2019
Brenda did excellent work getting our truck attended to and arranging alternate transpiration. I appreciated her communications, professionalism, and personable approach.
Sharolyn B.
5 out of 5
10/14/2019
Christoph is always helpful and pleasant. One of the main reasons we keep coming back to Westhills Mazda! Love the new service area too!
Michael S.
4 out of 5
10/14/2019
I had a problem that needed fixing and West Hills Ford had me back on the road in a very short time.
Kathryn L.
5 out of 5
10/13/2019
Chris was very friendly and incredibly honest. I continue to be wowed by Mazda dealerships. Never a bad experience and I've been to three of them in different states. I love the store here and the cafe across the way is a great feature.
Michael K.
5 out of 5
10/13/2019
Excellent customer service
Wilmyr D.
1 out of 5
10/12/2019
i brought my explorer to diagnose the A/C problem but after diagnosis, total cost to repair will be almost $3k. I can't get it repaired on the same day for that amount but I told the advisor that I can get it done in 2wks. I asked if the diagnosis cost can still be applied towards the repair by then but she said no. the repair has to be done after the diagnosis. If it was only $1500 or less I would have got it repaired that day but it was twice my budget. So forget about it then.
John G.
5 out of 5
10/12/2019
No concerns. Max was very customer oriented
Kim T.
5 out of 5
10/12/2019
Very pleasant employees!!
Teresa S.
4 out of 5
10/12/2019
You guts have been great. But I'm in the hospital for awhile so u dont know when this problem will b resolved

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