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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Zachary W.
5 out of 5
12/4/2019
Cameron is awesome so helpful and did a fast and amazing job always made sure we were taken care of :)
James O.
4 out of 5
12/4/2019
Max gives superior customer service. He kept us well informed about any delay or unavailable part for our vehicle. Kudos to Max!
Anton T.
5 out of 5
12/4/2019
Was quick to get me checked in, easy to communicate with and friendly!
Jeffrey K.
3 out of 5
12/4/2019
When we went in approx. 15 min. before our appointed time, Sarah got out vehicle right in, had work started on it right away, and delivered it back to us at the exact time she said it would be done. She did good with us - greatly satisfied! - Jeff & Pei Pei
Dorothy P.
5 out of 5
12/3/2019
Cameron was very professional, polite, and a great representative for your company. He makes the perfect face to face contact, and is very pleasant to work with. He is an asset to West Hills Automotives!
Albert M.
4 out of 5
12/3/2019
Always given the best welcoming upon my arrival and superb service!
Bienvenido T.
5 out of 5
12/3/2019
Excellent professional service! Thanks again!
Timothy W.
5 out of 5
12/3/2019
I had a very positive experience today and Calvin was very efficient and professional.
Chris G.
5 out of 5
12/1/2019
Thank you so much for your service today, really good job. Liliya.
Adrienne H.
5 out of 5
12/1/2019
Chelsea was highly knowledgeable! It was my first time at this service center, she was so professional and I appreciate her expertise.
Shannon K.
5 out of 5
12/1/2019
Thanks!
Marc G.
5 out of 5
12/1/2019
Christoph is an asset. Do what you can to keep him around!
Carl E.
2 out of 5
12/1/2019
I found the following issues with my car when I got home; first, the service tech failed to fully seat the dashboard air bag break away panel and secondly the positive terminal was loose on the post. Other than the subpar work by the service tech, my experience was satisfactory.
Holly L.
4 out of 5
11/30/2019
I have been a customer at your dealership/Paar since 2006. I have consistently recieved top notch service. I wanted to give Christopher Waggoner a huge THANK YOU! YA'LL are lucky to have him as a customer service representative. He went above and beyond to make sure my car was repaired expeditiously! What was going to be a month long repair, turned into two days!!! TOP NOTCH AND I WILL CONTINUE TO DRIVE 2 HOURS FOR MY SERVICE!!
Jacqulin M.
5 out of 5
11/30/2019
Chelsea is amazing, she always keeps us updated on all issues with our cars!
Elgin B.
5 out of 5
11/30/2019
Kelsi kept me updated on the progress of the repair to my Shelby GT350. She is very professional and knowledgeable. A excellent person to have on your team.
John P.
5 out of 5
11/30/2019
Thanks
Francis M.
5 out of 5
11/29/2019
As usual high quality of service, from Check IN to completion of service. Questions answered and kept informed during entire service process. Frank
Shaun D.
5 out of 5
11/29/2019
I felt that Chris really went out of his way to help out, and make my experience better.
Matthew G.
4 out of 5
11/28/2019
Sarah was above board in keeping me apprised on the status of my vehicle.

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