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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Beverly C.
5 out of 5
12/6/2019
Thank you
Deana H.
5 out of 5
12/6/2019
Thank you so much! Great experience!!
Luis A.
5 out of 5
12/6/2019
Excellent customer service and high technical knowledge from my service manager Mr. Christoph Waggoner. Thanks!
Wanda G.
5 out of 5
12/6/2019
Quite friendly and helpful. Taken to rental place very promptly. We’re quite pleased with our service.
John W.
4 out of 5
12/6/2019
I started out with Sarah, who was a great help and answered all of the many questions I had. Colin took over because Sarah was going to be out the next day, and the same top tier customer service continued. I will definitely continue to go to West Hills for anything, and recommend it to everyone I know. Thank you for the great service!
Misty E.
5 out of 5
12/6/2019
Thank you for continued great service!
Vincent P.
5 out of 5
12/6/2019
Max was very professional and friendly. I was at ease and comfortable with his demeanor.
Carina R.
5 out of 5
12/6/2019
Thank-you for the quick and wonderful service today!
Cheryl R.
5 out of 5
12/6/2019
Thank you to Kelsi for taking such good care of our truck!
Jan D.
5 out of 5
12/6/2019
Outstanding service
Jonathan A.
4 out of 5
12/5/2019
Max was always ready and happy to tell me how things were going on my car even if not that they had it fixed on original time table.
Sid S.
1 out of 5
12/5/2019
Max The oil cap was left off! The engine compartment is full of oil through out. The oil smell is overwhelming in the inside! Call me at ****-****-xxxx to discuss tomorrow. Sid S
Sandy .
5 out of 5
12/5/2019
I appreciate the professionalism with which I was treated. I was kept informed of the status of my vehicle. I also appreciated the comfortability of the lounge area and the snack bar is a nice feature!
Edward M.
5 out of 5
12/5/2019
Thank you so much mazda ur the best
Patrick P.
4 out of 5
12/4/2019
Awesome staff, your dealership has made a huge first impression and has me recommending your sales staff and also the professionalism of your service staff Thank You Patrick & Marilyn Perry
Cristy B.
5 out of 5
12/4/2019
I was really impressed with Brenda’s attentiveness. She updated me when necessary and arranged a rental car when parts my vehicle needed were damaged. A+ service! Your business is fortunate to have her on the team.
David E.
4 out of 5
12/4/2019
Kelsi does good work.
Ryan G.
1 out of 5
12/4/2019
Pricing was all over the place. I was told different prices for oil change. Ended up costing much more than I thought it would be.
William F.
5 out of 5
12/4/2019
Brenda was great. Very pleasant and she took care of me even though she normally only deals with fleet accounts.
Justin H.
4 out of 5
12/4/2019
Kelsi is the best! She tracked down my service contract, was an awesome communicator and totally took care of me and my Explorer. Thank you Kelsi!

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