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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Mark G.
5 out of 5
12/23/2019
Great service, quick and accurate.
Julie P.
4 out of 5
12/22/2019
Calvin was great. Although it was clear that he was super busy, he was attentive and let me know he would be with me soon.
John B.
5 out of 5
12/22/2019
Colin was very nice and helpful
Christopher A.
5 out of 5
12/22/2019
Excellent service! There was only two guys working this Saturday, and although it was hectic for them, they kept a positive attitude and provided excellent customer service!
Derick S.
4 out of 5
12/22/2019
Friendly service and great job of brake pad replacement along with the new sensor. I felt the difference afterward. Keep up the good work!
Charles R.
5 out of 5
12/22/2019
Excellent thank you
Beverly C.
1 out of 5
12/21/2019
The only problem was a wiper that was replaced on the driver's side. It leaves streaks. It was worse than the one it replaced. Otherwise, no problems.
Rebecca R.
2 out of 5
12/21/2019
Max provided great service and is very nice. However, my car was brought in most recently for some repairs that had been noted as potentially being an issue when it was last brought in in September. That information wasn’t disclosed to me when Max went over the problems the technician found with the vehicle. During that visit, I made a lot of preventative repairs and would’ve made this preventative repair, had it been disclosed. Once Max went over the issue at my most recent visit, he disclosed that a note was made during the last visit in September of this potential issue. Since I wasn’t made aware of the issue, my car suddenly became non-drivable due to its mechanical issue. Communication about the technician’s findings could’ve avoided this second appointment altogether.
David T.
5 out of 5
12/20/2019
Well done Sara Thanks again With regards Dave Teed USN RET Poulsbo
Amanda W.
1 out of 5
12/20/2019
While they were replacing my taillight they broke my lift gate button. They said they would call me when the part came in (approximately 2 days) to schedule the repair. I have yet to hear from them. It's been a week.
Kevin B.
4 out of 5
12/20/2019
Max was very professional. Informed me with pictures of what was needed. No pressure, just information. Much appreciated. Looking forward to my next interaction with Max and the service team. Good hire John and Scott. KB
Jon D.
4 out of 5
12/20/2019
Got an appointment within a few days and was happy with the service. So glad I didn't have to wait weeks to get an oil change like I had to before.
Marcy M.
4 out of 5
12/20/2019
Aside taking care of regular maintenance, the crew was able to take care of an issue with our vehicle in a timely manner.
Giles C.
4 out of 5
12/20/2019
I was very satisfied. I was fit in as a last minute appointment, treated very well and professionally, serviced quickly, and sent on my way with a much appreciated status of my car's condition. Nice job!
Kathryn M.
4 out of 5
12/20/2019
It was done faster than I expected
Jonathan O.
5 out of 5
12/20/2019
Awesome job Max.
Nancy S.
4 out of 5
12/20/2019
Max was awesome he is a 10
Jeffrey P.
5 out of 5
12/20/2019
Nice job. Everyone was professional and courteous.
Ryan D.
4 out of 5
12/19/2019
Max was great to work with and extremely helpful. He's a good pick up for your team and takes his job seriously. The work on the gear shift lever was done well and is no longer a blight on the interior!
Betti R.
4 out of 5
12/19/2019
I will be back thank you

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