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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Daniel B.
5 out of 5
1/31/2020
If Brenda Dunn is your idea of a perfect Customer service Rep, then I applaud you fine judgement. None better and thanks
Raymond G.
4 out of 5
1/31/2020
Sarah is a great resource and advocate for new diesel truck owners
Otis R.
4 out of 5
1/31/2020
Couldn't get any better
William L.
5 out of 5
1/30/2020
Excellent service! Kelsi is great as always.
Kathleen S.
4 out of 5
1/30/2020
All service personnel were honestly engaged with me. Check-in, curtousy shuttle drivers, service personnel treated myself and the vehicle respectfully and w/expediency
John W.
5 out of 5
1/30/2020
Friendly and efficient!
Matt G.
4 out of 5
1/30/2020
Brenda was very attentive & professional. She did a great job getting a quick approval to get me back on the road. I would highly recommend your fleet department for further truck maintenance.
Monica K.
3 out of 5
1/30/2020
Was not happy with the past experience however today to respected me requested was was completely nice. I didn’t feel like he was selling me service.
Steven B.
5 out of 5
1/30/2020
Very helpful and very easy to talk with
Helen S.
5 out of 5
1/30/2020
Went smoothly.She was thoughtful. Recommended new window wipers. Much appreciated.
Debbie W.
5 out of 5
1/30/2020
Sarah was very helpful at the service desk
James M.
4 out of 5
1/30/2020
I was satisfied with the work that I had done by your shop. I use your shop for the purpose of convenience. I was quoted 1050.00 for a rear end brake job. I will be doing that job myself due to the price. I think that was way to high even if you have to pull the axle to complete the job. I can do that job myself for a little less than half the price and get some new tools by doing it myself. Thanks.
Jim M.
4 out of 5
1/30/2020
Got my truck in quick. Finished the job in a short period of time. Let me know about dirty filters. I will change them out forgoing the labor costs.
Craig B.
1 out of 5
1/30/2020
My car is currently unusable because of the chemical odor in it. I asked that no scents be used to cover up the gasoline odor. Now it smells like paint remover.
Jonathan C.
5 out of 5
1/29/2020
I always love the service I get when I’m with your company and I especially appreciate working with Brenda Dunn , she is quite fantastic
Adam K.
4 out of 5
1/29/2020
Cameron was exceptionally helpful and pleasant to work with. He informed me of the work performed on my car, the results and concerns of my multipoint inspection, and made sure my wife and I were comfortable while we waited for our service to be completed. I will definitely be coming back to WH Mazda for future services.
Stuart R.
5 out of 5
1/29/2020
West Hills Ford and Chris provided me with the best customer service I’ve ever had at a dealership. Thank you and keep up the great work!
Doug S.
4 out of 5
1/29/2020
Friendly service and didn’t have to wait very long. Free coffee and free WiFi!
Dallas .
5 out of 5
1/29/2020
Chelsea is wonderful to work with and always provides fantastic service!
Rj H.
4 out of 5
1/29/2020
Chris is the best service representative I've ever had. It was a heartwarming experience that I'll cherish forever. I can't wait to come back the next time my dirty girl needs an oil change and a vacuum **** from the ole washy washy.

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