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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Scott H.
4 out of 5
2/2/2020
Was able to make an appointment the day before, get in and get the oil change my car needed.
Joyce Z.
5 out of 5
2/2/2020
Everything went smoothly. Thanks
Kevin B.
5 out of 5
2/2/2020
Thank you, had a pleasant experience.
Barb H.
5 out of 5
2/2/2020
The honesty and service are fantastic! Thank you!
Paul L.
1 out of 5
2/1/2020
Its says: System off to save battery. At least it started for me.
Gavin R.
4 out of 5
2/1/2020
Chris did a great job on making sure what needed to get done got done. Very thankful. A major engine repair took a day and a half and I really felt that it was his top priority to get my car in good shape again. Thank you Chris! - Gavin R
John M.
5 out of 5
2/1/2020
The service advisor kept me informed of the status of my vehicle. I had quie a few questions about my truck not pertaining to the service being performed and Chris kindly answered them without making me feel like I was annoying him.
Gary G.
5 out of 5
2/1/2020
Sarah is a pleasure to work with and a great asset your dealership.
Susan S.
5 out of 5
2/1/2020
Very helpful and efficient and concerned. Thank you
Charles B.
5 out of 5
2/1/2020
Sarah was great and answered all my questions and even called me back when I had a few others she was very friendly and very nice
Soumadipta J.
5 out of 5
2/1/2020
Brenda made sure that customer satisfaction was her ultimate goal. She is one of the most friendly and helping staff at west Hills Ford. I was highly satisfied having interacted with her.
Aaron S.
5 out of 5
2/1/2020
Calvin was great, time took a little longer than estimated but the mechanics owned up to a prior mistake and the honesty definitely outweighs that and makes me a lifetime customer
Jennifer P.
5 out of 5
2/1/2020
Cameron was great. Thanks for another awesome service experience!
Kelli L.
5 out of 5
2/1/2020
Calvin was very professional and provided great customer service.
Dwayne P.
4 out of 5
2/1/2020
With all that was done I expect a very reliable truck as my trailer tow vehicle for many years to come.
Joseph B.
5 out of 5
2/1/2020
Service was amazing all my questions were answered no run around. Service was a 10 out of 10
Randall M.
5 out of 5
1/31/2020
Professional service, friendly, great facility. Thanks.
Gregory M.
5 out of 5
1/31/2020
We appreciated the fact that we were able to get the help we needed even though we didn’t have an appointment.
Kenneth S.
5 out of 5
1/31/2020
Excellent job. Work performed under estimated time. Nice waiting area. Friendly customer rep, Chris
Randall C.
5 out of 5
1/31/2020
very courteous staff, service was complete on time

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