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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Donna W.
5 out of 5
4/3/2020
I appreciated the work.
Susan A.
5 out of 5
4/3/2020
Krys did a great job today. She was efficient and thorough in checking me in and cashing me out. She reviewed all work that was completed. Excellent service advisor!! Thanks, Sue Ach
Heather L.
4 out of 5
4/3/2020
Krys is always awesome when I come to get my vehicle serviced!
Shayna A.
5 out of 5
4/3/2020
Thank you for taking the time to help get me in for an appointment. I appreciate the service today because it was done in a timely manner.
Katie M.
4 out of 5
4/3/2020
I asked Steven about the oil change coupons and he answered my question with respect and tact. He was very well mannered and would like to work with him again.
Sandra W.
5 out of 5
4/2/2020
Thank you for being “essential” and taking care of my car. Stay safe and healthy.
John R.
5 out of 5
4/2/2020
Completely awesome! Thorough, kept us informed at every turn, always had a smile on her face, totally competent!
Phillip R.
5 out of 5
4/2/2020
Good service promptly taken care of
Amanda M.
5 out of 5
4/2/2020
Steve was awesome and very informative. Great customer service
Farid H.
4 out of 5
4/2/2020
Always a pleasant interaction from beginning to end of work or service needed. Questions and concerns are always addressed and resolved or future actions needed scheduled or planned out. Vehicle is a pleasure to maintain not a task. The crew is always wonderful. Stay healthy everyone!
Terrance M.
5 out of 5
4/1/2020
Max went above and beyond to coordinate the scheduled services in the most efficient manner.
Timothy M.
4 out of 5
4/1/2020
It took no longer than they said and that was great. Everything went good.
Robert S.
5 out of 5
4/1/2020
Very efficient, reasonable attempts were made to keep customers at a safe distance.
Dennis S.
5 out of 5
3/31/2020
Very friendly and helpful.
Kyle T.
1 out of 5
3/31/2020
West Hills has yet again failed to resolve the issue without window.
Michael H.
5 out of 5
3/28/2020
Thank you for your complete safe service. Have a great day!
Jocelyn S.
5 out of 5
3/28/2020
Thank you Kristyn, you were great!
Ray S.
5 out of 5
3/28/2020
The truck run great!!! Thanks
Nookid G.
4 out of 5
3/28/2020
they gabe me the answer on what neef to do to fix my car within reaspnable time
Mark S.
5 out of 5
3/28/2020
Kristyn Giles was excellent in her communication and knowledge. Aren’t too many service advisors these days with her knowledge and it’s appreciated.

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