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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Robert A.
1 out of 5
6/29/2020
Service agent quoted 1 hr for repair, brought vehicle in, was told it could be 3 hrs, once service was complete, agent on the phone with wife/girlfriend making plans for the night, service agent said he didn’t have the time to print out receipt.?? Very unprofessional
Chris B.
5 out of 5
6/28/2020
Everything was great. Thank you for your service
Rosemarie H.
5 out of 5
6/28/2020
Krys is awesomely professional and genuinely nice. An obviously valued asset to the team.
Elliot R.
5 out of 5
6/28/2020
Outstanding service (Yes)
Christopher G.
5 out of 5
6/28/2020
Excellent service!
Ronald H.
4 out of 5
6/28/2020
Emanuel was great so was Mark in services We were thinking about trading our Jeep in but inventory is slim pickings And no one offered to look elsewhere!??
Jason D.
5 out of 5
6/27/2020
Excellent customer service experience
Jabriel O.
5 out of 5
6/27/2020
Excellent representative for your costumer service
Jabriel O.
5 out of 5
6/27/2020
Excellent representative for your costumer service
Rachel .
4 out of 5
6/27/2020
You are a better company for having Jonathan Cork on your staff. He is always cheerful and communicative, and he always goes the extra mile to provide a great experience. His attitude should be the standard for customer service!
William S.
5 out of 5
6/27/2020
Troy did an awesome job. He keep me informed on the status of my car and got me out early knowing I had to get back to work. Very impressed!!
Heather H.
4 out of 5
6/27/2020
Everyone is always so friendly and professional! I also appreciate the kind man that checked me out and took me to my vehicle and removed all the paper/plastic that the shop guys left in my car! See you in October for my next service. Thank you!!!
Katherine R.
5 out of 5
6/27/2020
Kristyn was awesome....also, from waiting for a couple hours for my car I was very impressed by all the staff there...assistant manager went above and beyond as well...as did a kid named Tristan. Kuddos!
Morgan T.
5 out of 5
6/26/2020
Jake was extremely helpful, he was in contact with me the whole time, and talk to me as one of the guys, I’m not big on rating people but I would give him a 10 out of 10 , he was very helpful thanks again
Bob A.
5 out of 5
6/26/2020
Very professional.
Monica B.
5 out of 5
6/26/2020
Easy drop off service. Very friendly staff. Krystin made it very easy to communicate what i needed done and check out was a breeze! Ill be back if i need service or a new car for sure!
John M.
4 out of 5
6/26/2020
I have noticed a huge change with the dealership. Jake is a big part of that. I was informed every step of the way in a very stressful situation with my truck. Thank you west Hill. This is a very small comunity
Mark H.
5 out of 5
6/26/2020
Very prompt greeting, courteous & professional service rep. Thank you.
Dennis M.
4 out of 5
6/26/2020
I was completely satisfied with Troy but your scheduler should have made sure the parts were ordered for one of the recalls I brought the van in for. It was the primary reason for the visit and now I have to make a second appointment when parts come in. You can do better than that and I have to waste a day coming back. Troy communicated well, was courteous and professional.
Don M.
5 out of 5
6/26/2020
Jon was exceptional. I totally appreciated his excellent customer service. I hope he is my service writer every time I come to your dealership.

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