West Hills Chrysler Jeep Dodge Auto Repair Service

I was very pleased with the service work today. I certainly look forward to working with Tyler in the future! Thanks for the great experience. Ray H

paul was knowledgeble,courteous, and helpful. a real asset to your company

Great service. My vehicle was completed early to include a service recall and a oil change was able to be completed as a last minute request. Thank you again.

I had the best experience I’ve ever had with Tyler. My van will go no where else!!! Thank you so much, Karri H

Very attentive and professional

Kristyn was amazing! The only complaint I have is the timeliness of our vehicle being serviced. Appointment was Thursday 730am and our vehicle wasn't completed until 4pm Friday. We would have made different family arrangements if I had known it would take so long.

I'm happy, I just hope I don't have to go back a month from now. !!!

Thanks for everything. Very professional.

It was an easy process.Thank you!

Nathan was very helpful and answered all questions I had about getting a headlight replaced and seeing how much it would cost to possibly get a brighter light. Awesome customer service

Issue was not fixed although dealer said they could not get the problem to act up.

Kristyn Giles demonstrated outstanding customer service, focus, consideration, enthusiasm, and professionalism. As a result, It was a pleasant experience doing business at West Hills. Thank you.

Dropped off vehicle for scheduled service at 10:15. Browsed the lot, asked what our Ram would be worth for trade-in. Went to lunch, waited about 3 hours to allow servicing to be accomplished. Upon return, truck had not been touched. Apparently someone assumed it would not need servicing if traded in? Not the dealer's decision to make. Waste of time. At least they expedited servicing once we returned.

A special Thank You to Cody E.GM /Mike S. SM/ and Nathan SW for the priompt servicing of my 2011 Dodge Charger. Thank you WHCJD

Thanks for helping us make the most of a situation hampered by logistical limitations.

Don’t need to contact me. I had an appointment on Friday to have my truck serviced. I dropped it off on Thursday night. I got no information about my truck on Friday. I called Saturday morning to see what was up and to see if my truck was done as my family had something to do that day. No one was available to talk with me when I called. Said they would get back to me after an hour and my family had left, still no call. I finally called back an hour later to see if my truck was done unfortunately my advisor was not available. And no one else could give me any information. After telling the phone person that I would wait I was eventually cut off. Finally I did get a call to inform me that my truck was finally diagnosed Saturday morning and that parts needed to be ordered. The actual service was fine and I have no problems with that. My problem is scheduling. If I have an appointment on Friday I expect it to be seen on Friday! And then be notified on that day so I can make arrangements accordingly. Again. No problem with service. My problem is with scheduling. Please do not call me! Thanks for your service.

Awesome service!

Simple service took 1-1/2 hrs. I wouldn't call that express.

Paul did a great job keeping me informed step by step through the process. Appreciated his work!

Jim kept me updated throughout the process and I greatly appreciated that!