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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Tyler H.
5 out of 5
2/3/2018
Great job. I will definitely return
Michael L.
3 out of 5
2/3/2018
Not sure if he has done personal issues but he was very quiet and I attempted to make conversation. He did not really respond. Hope he is ok.
Teresa D.
5 out of 5
2/3/2018
Professional and excellent customer service.
Vincent-Manuel C.
5 out of 5
2/2/2018
Mr. Paul was very pleasant to me while my vehicle was being serviced. Thank you. Mary Cruz
William W.
1 out of 5
2/2/2018
I noticed the window sticker when I got home and noticed that the time between service was four months and mileage was 5000 miles. I called the service department to ask what was up and was told that you had changed the time to four months and the mileage to 4000 miles. Sure would of been nice to hear it at the dealership, and to have a correct sticker, not good customer service.
Philip S.
5 out of 5
2/2/2018
great service!!
Michael D.
5 out of 5
2/2/2018
The service department at West Hills is alway Great. The service writers are very professional and courteous.
Arthur S.
5 out of 5
2/2/2018
Very nice and professional attitude, made sure to get me through the process quickly.....A+
Neal W.
5 out of 5
2/2/2018
Nathan did a great job for me thanks. Neal
Morgan T.
4 out of 5
2/1/2018
Everything went extremely well, I’m glad you guys take extra precautions on the high performance vehicle like my hellcat!!!! Little pricey even though I brought my own oil and filter but obviously the xtra time is needed with these vehicles!!! Thanks again I will be back!!!
Christopher S.
1 out of 5
2/1/2018
First when I got there after dropping the rental car off, they could not find the paperwork. I never received a copy of work that was completed or inspected. I was asked to sign a document and they handed me my keys. Then the truck was in parked in a position I couldn't get out and they had a hard time finding the keys to the vehicles blocking me in. However, James wasn't there when I picked up the truck which probably added to the confusion, as a service rep he was very professional and easy to work with.
Elizabeth R.
5 out of 5
2/1/2018
Polite and efficient service.
Ethan L.
5 out of 5
2/1/2018
Great customer service.
Ken H.
5 out of 5
2/1/2018
Very nice people. Very satisfied
Crystal P.
2 out of 5
1/31/2018
Your company had terrible customer service
Arturo R.
5 out of 5
1/31/2018
Excellent Service.
Allan H.
5 out of 5
1/31/2018
Gene was extremely helpful. Great service.
James M.
5 out of 5
1/31/2018
The service was expedient and as always the staff were professional and courteous.
Gregory F.
1 out of 5
1/30/2018
My appointment was made by Chrysler Jeep to fix Air Bag that was a recall. I showed up and left my Jeep there and was called back and was told they couldn’t finish the job because they didn’t have the parts. Now another appointment will be made.
Bethann H.
5 out of 5
1/30/2018
Great customer service and enjoyed working with Cody in sales as well.

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