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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Ronald J.
5 out of 5
2/13/2018
Work was done as expected. Customer service was fantastic
Michael S.
4 out of 5
2/13/2018
I was a walk in with no appointment. Tyler worked hard to get me squeezed in. Had a perfect estimate and verified the work was done to my satisfaction. Great customer service.
Angela R.
5 out of 5
2/13/2018
Job well done as usual!
Amy T.
5 out of 5
2/13/2018
Great fast friendly service
Thorsten B.
5 out of 5
2/13/2018
Everything went very well. :-)
Sahira C.
5 out of 5
2/13/2018
He was friendly, professional, helpful, and efficient. Literally got me in and out.
Rose J.
4 out of 5
2/13/2018
My vehicle was done before the time said. He was very kind. He also made sure the seat and floor cover was out of my vehicle. Great customer service. Thank u
Billy L.
1 out of 5
2/13/2018
Waiting for a part
Kurt R.
5 out of 5
2/12/2018
Speedy and courteous experience
Evan R.
5 out of 5
2/11/2018
Very pleased, thank you
Thomas M.
5 out of 5
2/11/2018
Tyler was very accommodating and polte Will definitely come again 4/5 ???? Mr Thomas M
James P.
3 out of 5
2/11/2018
Tyler was great. We noticed a discrepancy in the billing and it was corrected on the spot.
Jennifer G.
1 out of 5
2/11/2018
The automated text message about 1/2 way through the service was rude & impersonal. The ENTIRE time I was waiting in the service lobby, what...20 feet from the desk. But, instead of PERSONALLY checking in on me, I received an aitomated message. Now, if I were off site or even out of sight, the message would have been nice. However, today I felt like a number instead of a name, much less a person who traveled from Federal Way back to the dealership where the vehicle wS purchased.
Christina F.
5 out of 5
2/11/2018
Tyler was very fast at his job and really nice.great service!
Jacob H.
4 out of 5
2/11/2018
I have not examined the quality of work yet but customer service seems great
Farid H.
5 out of 5
2/11/2018
Speed, courtesy, follow through, updates, answers, accuracy... including coffee, water, courtesy shuttle and a clean dealership... and all on a Sunny Saturday in the great Northwest. Go team go... Thanks to everyone.
Kevin M.
5 out of 5
2/10/2018
Fast, friendly service.
Susan L.
5 out of 5
2/10/2018
Tyler was friendly and efficient. Truck was in and out quickly and he remembered to ask about windshields. Truck sitting right out front for easy exit. Great job!
Robert C.
1 out of 5
2/10/2018
You are to receive a vehicle inspection sheet. I did not receive one. It states that on a sign in your office that for a dealer to receive a 10 you are to receive ainspection report.
Jennifer M.
3 out of 5
2/10/2018
Tyler was great! He figured out why my prepaid oil changes were not showing in the system and took action to fix it. Thank you!

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