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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Naomi L.
1 out of 5
3/29/2018
Garrett was wonderful to work with. My recall issues were fixed, but my other issue with clicking in the dash reoccurred once I drove home with my car. My schedule is very packed during the week, and now I need to find time to bring my car back in. I called Garrett back & let him know the issue was not resolved after all. He let me know that he just needs me to bring it back in to get checked. There is no issue with Garrett, just I really wish that this was resolved today since I have a tight schedule to get things like this accomplished.
Richard L.
5 out of 5
3/29/2018
Nice work and attention to detail. Finished in a timely manner
Neal W.
5 out of 5
3/28/2018
Great service
Mike R.
3 out of 5
3/28/2018
Garrett did a great job! But I am a little disappointed to know that two different companies found the struts defective. One of the companies was Tacoma Dodge. But I hope the findings where correct by westhills. I have purchased all my vehicles from westhills and have been satisfied.
Craig S.
4 out of 5
3/28/2018
Who is Paul Long?..I worked with a nice young lady...Krys
Edgar M.
5 out of 5
3/28/2018
Great job
Richard M.
4 out of 5
3/28/2018
Great job as always even with the slight problem with a bolt I was well taken care of.
Robert M.
5 out of 5
3/27/2018
Tyler was great and did a great job of keeping me looped into what was happening. He let me know the time of pickup and met that time. I look forward to the next great service knowing the people working there are go great at there job. Bob Minor
Mark A.
5 out of 5
3/27/2018
Krys was excellent, very helpful. Thank you!
Stephen H.
5 out of 5
3/27/2018
Thanks
Tom T.
5 out of 5
3/27/2018
Very good and accommodating! Truly satisfied!
Peter R.
5 out of 5
3/27/2018
Every thing went very well. Paul was very helpful and kind.
Nancy K.
4 out of 5
3/26/2018
Completed the recall work as needed, and gave us a safety check without any pressure to do additional unrequested services. Overall very good experience!
Erin W.
1 out of 5
3/26/2018
I went in for an oil change and new head lights, 2.5 Hours is insane to weight when you have an appointment. What that tells me is if I need anything beyond a head light I need to go else where.
Carroll F.
5 out of 5
3/25/2018
Quick, efficient, and extremely friendly and customer service oriented.
Richard G.
4 out of 5
3/25/2018
The whole process was seamless! Paul communicated frequently & effectively, the estimate was done the DAY BEFORE the appointment (I brought the Jeep in early because it wasn't reliably starting), the repair price was just as promised and the Jeep Wrangler is now working like a champ! Paul was professional, courteous and caring. Couldn't have asked for a better experience. Thank you! swholejo, was completed early
Benjamin N.
5 out of 5
3/25/2018
Jim was excellent and I greatly appreciate his professionalism
Edgar M.
4 out of 5
3/25/2018
Tyler did a great job on fixing my issue that I had from the previous day, but still lost a day of pay because my truck was not done right the first time.
Richard H.
4 out of 5
3/25/2018
Everything was good! He stayed late so we could pick up too!
Linda P.
4 out of 5
3/24/2018
Tyler was very professional and thorough. It was my first time bring my new Jeep to you and in for service. I am happy I found a dealership that will take care of my needs for the long haul! Thank you.

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