West Hills Chrysler Jeep Dodge Auto Repair Service

As usual, grest customer service!!! Thank you for scheduling me in for service at the last moment. Thanks Jim and Lars!!! Allen

Service was fast and friendly as always

Excellent service!!! I’ll only bring my Jeep to you guys

Super friendly fast service! Jeep Dodge service associates are always great in my opinion!

10 out of 10

On the drive home to Sequim with the serviced vehicle there was a loss of radiator coolant that allowed the engine temp. to climb to dangerous levels. Upon shutdown on the highway and subsequent inspection coolant fluid was noticed dripping off the front differential that had blown back from the front of the engine block bottom end. Upon further inspection of a cold engine I've been able to determine that no leakage has occurred from the upper forward end of the engine nor from the bottom of the water pump shaft so I suspect it's either the lower hose (which West Hills put on new) or the Thermostat housing (which West Hills removed for the radiator flush). However, I've not been able to confirm either of these possibilities yet. In discussion with a West Hills service rep. on Saturday on how to proceed I've been directed to tow the vehicle to my nearest service center (Wilder in Port Angeles) for evaluation & cause determination for repair with coordination between the two dealerships if it's found that the cause is related to the recent West Hills servicing. Currently in speaking with Wilder they anticipate an opening in their service schedule over the next 10 working days but will try to fit the Jeep in for evaluation whenever they can. I'm anticipating to tow the vehicle in tomorrow (Monday, 6 Aug.) to begin the review process...…..

I asked for tire pressure to be checked. Supposed to be 39lbs. Two at 37. Others at 35 & 34.

Everyone was amazing! I loved both of my shuttle drivers and it was an all around great experience! Love the pay by phone option!!!

I'll be back. Thanks!

Good stuff , I was late and he was not rude or short with me , very professional , thanks Richard great job

Paul has helped me on more than one occasion, and each and every time I am completely satisfied.

Fast, efficient service.

Very professional, caring, and got my service done lickety split!

I came in because I can not capture Freon from opening an AC system.

Great attitude

Got me in on time, got the job done in a timely manner and got me out. I’m happy, Thank you!

Smooth courteous Check in and checkout. Professional service. Thank you!

I appreciated the customer service I received from Paul Long. He was very helpful and made my visit to West Hills a pleasurable experience.

Thank you for great service

He was professional and swift.