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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Bryan D.
5 out of 5
8/30/2018
Great service in a timely fashion.
Michael S.
5 out of 5
8/30/2018
I will use Garrett again
Jeff W.
2 out of 5
8/30/2018
Jim was fantastic. My only dissatisfaction was in the timing. I left my car for the day, for what was a very quick fix, and was told to return at 2pm and it would be ready. The job wasn't completed until 2:45. I had a 3pm appointment elsewhere that I ended up being late for.
Linda M.
4 out of 5
8/30/2018
Garrett understands my problem . He was very cordial .
Andrea R.
1 out of 5
8/30/2018
I drove home with my car rattling...this was my first out change after buying this car. Whoever was last under the hood did not completely close it, so I unknowingly drove my car home without a fully latched hood.
Shad H.
4 out of 5
8/30/2018
The dealership needs a kerig in the waiting room.
Howard N.
4 out of 5
8/30/2018
Nice people, good waiting area.
Frederick P.
4 out of 5
8/30/2018
The person I dealt with was extremely professional. I don't think the return for service mileage is accurate. Only allows around four Thousand Miles until next Oil Change this is a diesel truck and I believe manufacturer's recommendation is 7500 miles. This is something that seems to be a habit with your establishment
Thomas B.
5 out of 5
8/30/2018
Very efficient and professional.
Adam T.
2 out of 5
8/29/2018
I spoke with the service manager on the phone. Lars was incredibly rude to my wife, who brought her vehicle in for service. After yesterday I will have serious reservations about whether or not to have any vehicles serviced by the dealership again, or to recommend the dealership to any friends or family.
Steven M.
5 out of 5
8/29/2018
As always you guys are fantastic!
Kristi D.
5 out of 5
8/29/2018
He’s the best!
Daniel C.
5 out of 5
8/28/2018
JIM cannon always makes bringing my truck in a smooth transition very y knowledgeable easy to talk to and always available.
Linzee L.
5 out of 5
8/28/2018
He was awesome. Very helpful and quick assisting. Thanks
Andrew M.
5 out of 5
8/28/2018
Excellent service!
Robert B.
1 out of 5
8/27/2018
I was told the engine air filter was dirty,I said how could that be when just changed it the day before and the only driving I did was the 2 miles to the dealership I had them show the the filter and it was clean it makes me feel like what they did and did not do .
Paula M.
4 out of 5
8/27/2018
Man who checked me in was very nice & helpful.
George S.
5 out of 5
8/26/2018
Keep up the great work
Scott K.
1 out of 5
8/26/2018
Your service department did not fix either one of the problems that I brought my truck in for. But my bill reflected that both items were fixed when he was very clear that it was not. I brought my vehicle in on my day off to get it fixed. I will be contacting the service department first thing Monday morning to try figure out what happen on getting my vehicle fixed. I am extremely dissatisfied with the service that I have received.
Zachary T.
5 out of 5
8/25/2018
Very quick and friendly service!

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