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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Kevin M.
4 out of 5
9/2/2018
Jim explained all possibilities before I left my Jeep for Fritz’s Electronic issues. Jim called back promptly and explained the solution and the timing of the solution. Mahalo
Melody E.
5 out of 5
9/2/2018
Kristyn was great. Service was provided well and in a timely manner.
Mark A.
5 out of 5
9/2/2018
James was very attentive and addressed all my concerns. He had great customer service!
Constance E.
5 out of 5
9/2/2018
Excellent response by service rep and technicians.
Edward R.
5 out of 5
9/1/2018
None
Gene A.
5 out of 5
9/1/2018
He was prepared when I arrived, stayed in touch and promptly let me know when my vehicle was ready
Alfonso V.
5 out of 5
9/1/2018
I was completely satisfied as well as impressed.
Elizabeth S.
5 out of 5
9/1/2018
The team helped us thru a jam. Thanks to the Haselwood Team for supporting us!!!!
Paul M.
5 out of 5
9/1/2018
Nice job
Christine W.
2 out of 5
9/1/2018
Ricky had done an excellent job keeping me informed on the status of my Jeep while it was being repaired. He offered me with a rental and explained what failed during the oil change. My Jeep however was a mess! When I picked it up from being repaired it was still leaking oil. I currently have a diaper I underneath it. The leak is minor compared to the day before, but Thursday when I brought it in it was leaking no oil. The undercarriage, tires and my back window were covered in oil. My driveway is covered with oil from the original leak.
Donald D.
5 out of 5
9/1/2018
Great service and happy with the results. Friendly atmosphere.
Kendall E.
5 out of 5
8/31/2018
Thank you so much for providing a loaner car so I could bring my truck in for service and still keep the appointments I had to for the day. I love how friendly and professional everyone is. It makes the experience so less stressful and enjoyable
Ronald D.
4 out of 5
8/31/2018
Car was compted before est time I elected to take shuttle to Poulsbo great feature will do that again
Ronald K.
5 out of 5
8/31/2018
Paul...For the last 14 years...has done an outstanding job..
Kory B.
4 out of 5
8/31/2018
Garrett was very helpful and answered all my questionsto extreme satisfaction.
David L.
5 out of 5
8/31/2018
The work was done very quickly. Jim was very helpful getting some questions answered. I was pleased with the whole evolution. Dave
Marla S.
5 out of 5
8/31/2018
Thank you so much for keeping me updated and taking care of the extended rental. You all are always great and I appreciate it.
Gregory W.
5 out of 5
8/30/2018
Good job
Donald G.
4 out of 5
8/30/2018
No problem I’ll be glad to take care of you guys
Mark M.
5 out of 5
8/30/2018
Jim went above and beyond any previous experience I have had with the service department

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