About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Beverly A.
5 out of 5
1/25/2019
very polite
Larry R.
4 out of 5
1/24/2019
Very helpful and courteous customer service (Paul), and finished ahead of estimated time. Did forget to reset the check engine light.
Sharon C.
5 out of 5
1/24/2019
Awesome
Andrew K.
1 out of 5
1/24/2019
My car was in the service shop for mechanical and electrical service inspection. The car was not inspected at all. The wires and missing components were not replace. I have been charged over $300 for work that never been done!
Steven K.
5 out of 5
1/23/2019
Mr Cannon was very helpful and professional in the way he deals with customers.
Daniel R.
5 out of 5
1/23/2019
all good service was quick I'm happy
Christine B.
5 out of 5
1/23/2019
David did a great job. Was checked in quickly and my car was delivered promptly.
Alena G.
5 out of 5
1/23/2019
David was very kind
Beth K.
4 out of 5
1/23/2019
Our experience today was way better than the service we dealt with the last time we had our vehicle in for service. Much more positive and we left feeling good about the experience. Thank you!!
Donald G.
5 out of 5
1/23/2019
Richard did a phenomenal job getting my truck repaired and back to me!!!
Giannine D.
5 out of 5
1/23/2019
He was fantastic. It was the first time I have ever taken my van in to you and he was great. Very professional, courteous and welcoming. I will be back and would love to have him as my service advisor for good! Thanks!
Jacqueline A.
5 out of 5
1/22/2019
Good to work with
Barbra B.
5 out of 5
1/22/2019
I am always treated with courtesy and respect at your dealership. Thank you and kudos to your team. The car was finished when you said it would be and the shuttle service was so very helpful to us.
Trever M.
1 out of 5
1/22/2019
Told it would take 1 hour for an oil change and tire rotation and took 3.5
George T.
1 out of 5
1/22/2019
I had an appointment at three pm and was there for more then 2 hours. It was for an oil change only. This is completely unacceptable!! This is the second tim ei have had an oil change with you and it took more then 2 hours for a simple oil change. I will probably not come back. The service tech was in such a rush he didn’t even put a new sticker on the window. When I complain about the time they didn’t seem to care
Rebecca P.
5 out of 5
1/21/2019
Very efficient and professional. Great customer service.
Jennifer W.
5 out of 5
1/21/2019
The staff was very helpful and got my vehicle maintenanced very quickly. Thank you
Charles D.
1 out of 5
1/20/2019
The routine maintenance took 1+1/2 hours, and I had an appointment.
Douglas T.
2 out of 5
1/20/2019
The product is great. The dealership accomplished getting the vehicle back to OEM standard. The disheartening part of the service is the length of time required for the service to be accomplished and the absent phone call for stating the vehicle is done. I received an email alerting me but I don’t check my email daily, I am use to receiving one on one phone calls from a dealership stating the service is complete. It is more personable Vice email. I use email at work to document phone conversations, more of a follow up receipt. Additionally the Dodge dealership appears to be overly packed, which in turns makes the interaction in the service department feel somewhat rushed. The footprint and overall layout is not comforting. With that being said sales and service reps are great on site and have been able to get resolution.
Bruce T.
2 out of 5
1/20/2019
Inconsistent communication

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.