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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Kristine P.
4 out of 5
2/3/2019
I was treated with consideration and respect and all my concerns were taken care of. Thank you so much
Christie W.
2 out of 5
2/3/2019
The service advisor was great. Oil and filter change was quick. However, when I got my truck back from service, my satellite radio is now not working. They hit the wrong knob to mute my stereo and now the satellite radio is non-working. I am frustrated and if I cannot fix it myself, i WILL be back in to have the issue corrected at the cost of the dealership. This is the first mistake they have ever made and i am extremely disappointed.
Andrew M.
3 out of 5
2/3/2019
Tristan asked to give him a 3 hour window for maintenance and he met that window. He gave me a ballpark figure on cost and the final was below his estimate. No complaints on my end what so ever.
Karly C.
5 out of 5
2/2/2019
Jim is amazing to work with! I appreciate him taking such good care of me.
Doug P.
5 out of 5
2/2/2019
Appreciate Jim’s professional personality I have been fortunate enough to work with him a few time as I have a ram and a Jeep. Great service and communication. Thank You
Kimberly P.
5 out of 5
2/2/2019
Very professional and nice. Thank you.
Daniel B.
5 out of 5
2/2/2019
Awesome service, fast... And good experience with rental! Completely satisfied! (Been nice to get a Ram sweater or jacket when I bought the truck in 2017, but hey...whatcha gonna do right?)
Adrian M.
5 out of 5
2/2/2019
Easy quick service. Thanks.
Richard R.
5 out of 5
2/2/2019
Zak took the time to help , thank you
Scott H.
5 out of 5
2/1/2019
Pumctual, professional and on-time!
William I.
4 out of 5
2/1/2019
All worked out to my satisfaction
Erica W.
1 out of 5
2/1/2019
I recieved an oil change and had recall work done. Along with the recalls was a water pump replacement. By the time i made it home about 45 minutes later, the coolant light was on. When i checked the coolant, it was almost empty. Even a rookie tech should know to refill the coolant after a water pump change. The oil life guage was also not reset after it supposedly got an oil change. Did the oil get changed? I called the service department, and his idea was to drive the almost hour each direction to get coolant and the guage reset. Why would i drive that far with no coolant?
Daniel B.
5 out of 5
2/1/2019
She did a great job getting me in and out of the service desk and was very friendly.
Rene M.
5 out of 5
2/1/2019
Garrett was very nice and responsive. He was nice.
Rebecca W.
5 out of 5
1/31/2019
Thank you
Kevin R.
4 out of 5
1/31/2019
James took great care of me and explained the maintenance that needed to be performed. Great job. 10/10
Matthew P.
5 out of 5
1/31/2019
Great service 5 stars
Johnnie H.
5 out of 5
1/31/2019
Kristyn is the best I was very impressed by her
Fe Marie.
1 out of 5
1/30/2019
I want my money back. They charged me $135 for diagnostic fee but they dont fixed my car and I didn’t get the diagnostic code either. I feel so disappointed because I even buy my car in the dealership but I feel like they ripped me off .
Therahlee G.
4 out of 5
1/30/2019
Great set in and out

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