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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Steven J.
3 out of 5
2/14/2019
I really think you should install a large TV monitor on the wall above the beverage and snack bar in the waiting room. It should show pictures of new or used cars that are for sale. Or maybe an interactive touchscreen? I kind of wanted to look at used cars while I was getting my car serviced today but the weather was not cooperating.
Steve L.
5 out of 5
2/13/2019
Greatjob on such a lousy snow day. Thank you for being open for business.????
Thomas M.
5 out of 5
2/11/2019
I really appreciate the periodic updates about the status of my vehicle, I don't like wondering about what's going on with my car and Kris is good about keeping me in the loop.
David M.
4 out of 5
2/11/2019
Professional service is what I expect and these guys delivered.
Rod J.
5 out of 5
2/10/2019
Polite,thorough. Job done as expected. Thank you.
Kelly R.
2 out of 5
2/9/2019
The cost of service to change headlights is obsured. $300.00 for service and parts is highway robbery. The service was fine.
Courtney U.
5 out of 5
2/9/2019
Always have a great experience at Dodge
Richard R.
5 out of 5
2/9/2019
Kristyn has been my manager for over two years and she is very good. Congratulations.
Patti P.
4 out of 5
2/8/2019
This was the first time ever that I had a good experience at your Dodge dealership and it was thanks to Tristan. He’s a keeper ????
Charles B.
5 out of 5
2/8/2019
Friendly, prompt, service.
Diane N.
1 out of 5
2/8/2019
I was told that if the tires were the problem for the front end pulling right it was our problem. Not under warranty. To me that is unacceptable for 2000 miles on a new car. So far everything is ok for now. The front end was out of alignment. It’s ok now. Thank you,
Gary R.
5 out of 5
2/7/2019
I went to get another coded key for a 2008 Jeep I purchased Sunday. There was no hassle, the service person Rick was quick, professional, and courteous. Thank you.
Kathy L.
5 out of 5
2/7/2019
Finished the service sooner than promised.
Timothy H.
2 out of 5
2/6/2019
The service personnel were awesome! The fact that I had to pay 147$ for a repair to my rough and tumble Ram 3500 because it’s cold outside wasn’t. Once again Krys was awesome! But you would think a almost $70000 truck could handle window operations in 23 degree weather. Also, the courtesy drivers were fantastic.
Liwayway C.
5 out of 5
2/6/2019
David is very nice, professional and very trustworthy.
David S.
1 out of 5
2/6/2019
My check engine light was on, it was not when I dropped it off. I would have liked the mechanic to tell someone before I drove all the way in to pick it up. There was no mechanic available to check it out, and I had no other ride. It had already been a few days longer than I was told to get it back.
Lynnette D.
4 out of 5
2/5/2019
I was expecting my car to be vacuumed! Maybe only for your passing customers?????
Vaughn M.
5 out of 5
2/5/2019
It was excellant
Ronald P.
5 out of 5
2/4/2019
Always a pleasure to deal with Paul is always very helpful and very patient to explain the repairs needed to my car
Kelly N.
4 out of 5
2/3/2019
I think the updates on timing of your vehicle being ready should be a little bit improved, but overall I was happy with my experience.

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