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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Carlos C.
5 out of 5
4/10/2019
Great job all around! Thank you
Norma C.
1 out of 5
4/10/2019
The engine light is still on after the work in the Jeep.
Scott S.
2 out of 5
4/10/2019
Garrett was professional as always. I was told my repair could take up to 4 hours. Dropped it off at 8:30 am and didn'tget it back until 5 pm. Also the fact that they did an slignment on the ftont end and now the steering wheel is off a few degrees. Kind of annoying
Tim P.
5 out of 5
4/10/2019
Timely and professional
Linda H.
5 out of 5
4/10/2019
Great job.
Ronald P.
5 out of 5
4/9/2019
All is always helpful and positive a pleasure to deal with
James M.
5 out of 5
4/9/2019
Paul did an excellent job concerning my needs, he was very helpful and knowledgeable, great job!!!
Sam H.
1 out of 5
4/8/2019
My appointment was for the 80,000 mile maintenance. I wanted everything checked out. I ended up with just an oil changed. Which he used my pre-paid ones for. The guy told me it’s all the same. From what I read per your website they are not the same thing. My passenger rear tire sensor was showing low. When I got my truck back, the senor was still showing low air. But yet supposedly per my sheet my tires were checked and rotated. Guess I will find a new dealership now to take my vehicles too, that is willing to do what the customers appointment was for!
Andrew B.
4 out of 5
4/8/2019
I was there early, before opening time and he booked my car in and gave me a coffee! I was impressed for Sunday morning!!
Mike M.
5 out of 5
4/7/2019
Tristan was very professional and knowledgeable with all my questions and concerns about my Jeep. Thank you
David V.
2 out of 5
4/7/2019
We came in for an oil change for both my husbands Durango and my Pacifica and I also asked for them to check my tire pressure and the guy said oh yeah we always check that, so I said great! Thank you very much but they obviously didn’t do it because I got the car and it still has the tire pressure light on.. to overlook a simple request like that is very disappointing.
Makhala O.
2 out of 5
4/7/2019
We dropped my car off at 10 this morning for a 10:30 appointment. We never received a call or voicemail or text or email that the car was complete. We were waiting on that and never got it. Had to call and the service center had closed so the person helping us had to call the manager for information. We got our car and the oil life was not reset and I didn't receive my invoice or maintenance sheet. Not impressed with the service today. Very unprofessional and not as great as the previous experience.
Kevin M.
5 out of 5
4/6/2019
Dave was very friendly & accommodating. He's an asset to your company.
Susan P.
4 out of 5
4/6/2019
Very helpful and did not have to wait long
David .
2 out of 5
4/6/2019
Service department lacks communication skills. They say they will call and keep you informed but don't call.
Marla S.
5 out of 5
4/6/2019
Thank you!
Sheri W.
5 out of 5
4/6/2019
Garrett was awesome! Friendly, professional and we were 100% satisisfied.
Robert J.
5 out of 5
4/6/2019
David was very prompt, polite, and helpful.
Robert K.
5 out of 5
4/6/2019
Your staff was outstanding.
Ronald T.
2 out of 5
4/6/2019
This was the 2nd time our vehicle was parked on the street...unlocked. unacceptable!

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